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Autohaus BMW

St. Louis, MO

4.8
4,374 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,374 reviews

September 01, 2026

Pretty great dealership! They are courteous and responsive. They troubleshoot issues and work with you to come to a solution. Very nice waiting room. Lovely staff. More

by cz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your support and trust in us.

August 31, 2026

The process of making an appointment was very smooth. Chris Buie was extremely polite and professional in explaining all the hat will be done during the service including checking for fluids, tires, tire More

by Shripad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Autohaus BMW responded

Thank you for the 5 - star review! Our staff always enjoys reading reviews such as the one you left us! Chris would appreciate this more than you know!!! We are thrilled you had a great experience with us and hope to see you again. Please let us know if there is anything else you need!

August 31, 2026

After having issues getting in touch with human from my original dealership I had reached out to Autohaus BMW and spoke immediately to a real person AND my issues were resolved immediately and an appointme More

by ms.aedavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

August 31, 2026

They have done a great job maintaining our X7. Brittany Weiss has been instrumental with the latest service issue and we are so very thankful. More

by A Poucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed working with Brittany. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

August 31, 2026

Took the car in for a tire replacement I got in and out in no time. Matt H the mechanic took great care of the car and looked the car over for us thank you Matt!!!! More

by Bman74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with Matt and look forward to serving you again.

August 31, 2026

Everyone was great to work with, Brett Harness, Todd Cherry, Heather Vivrett and Ashly Crumel all did a fantastic job and were extremely helpful. More

by JakeK66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashly Crumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Harness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Autohaus BMW responded

Jake, thanks for the 5 - star review! We're delighted to hear that the team provided you with a great car buying experience. . Providing exceptional experiences is our top priority, and we hope you are enjoying your new vehicle!

August 31, 2026

Great Sales, Service, and Parts Departments. There is a good variety of new and used vehicles in decent condition for decent prices. The Service team does a great job on minor and major servic More

by 2manyguitars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.

Aug 31, 2026 -

2manyguitars responded

It's my pleasure to share my opinion of what I consider to be an excellent business.

August 20, 2026

The customer service rep did not even show me. how to operate the loaner car before handing me the keys and sending me off. I had to guess on the controls of the new model. More

by sloop1jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zinaida Bajramovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2026

Poor service communication at last appointment. Kept car one additional day after technician accidently ran battery down. Service advisor did not call me with updates. More

by steven.mathes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2026

Brittany Weiss is the best! She is incredibly kind and helpful! She provides great insight and service!! More

by Jennifer K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Autohaus BMW responded

Thank you for the 5 - star review! We are glad to hear Brittany provided you with awesome service! Our team of professionals is dedicated to providing everyone who visits our dealership only the best. We look forward to working with you in the future.

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