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Autohaus BMW

St. Louis, MO

Overview
Employees
Reviews
Vehicles
4.8
4,240 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,240 reviews

April 25, 2026

Dealt with 2 problems of my vehicle promptly. Professional service and kind service. Good communication More

by moudanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2026

Started on time. Everybody was polite. The waiting area was clean and well stocked. No complaints More

by srblackwell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 24, 2026

Had an appointment for a couple of recall items on my car. A full inspection was made. Because the car was going to be there longer than a day I was given a loaner. The process went smoothly and quickly, More

by agsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with.

April 24, 2026

Brittany Weiss the service advisor was very helpful and the mechanic Mateo was excellent best service experience. More

by mirzahafizovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo
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Apr 24, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittan and Mateo. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

April 23, 2026

Friendly and job well done on my repair. Got me in early the next morning after I called. More

by Chris fava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Autohaus BMW responded

Thank you for your thoughtful review! We truly value your support and your feedback helps us grow and improve you with great service. Please don't hesitate to reach out if you ever need anything else.

April 22, 2026

All of the staff were very friendly and knowledgeable. My sales rep, Steve Z, was great! All of my questions were addressed and the entire process was efficient. Based off of my experience, I highly recom More

by laura_lowry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Autohaus BMW responded

Laura, thanks for the review and congratulations on your new car! It is wonderful to hear that Steve was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you in the future.

April 21, 2026

Melanie and crew are fast, friendly and efficient. In and out, less than two hours Clean and well maintained. Coffee and snacks are available More

by dcaonea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, Melanie and the crew are committed to making all of customers happy. If there's anything else we can help you with please don't hesitate to let us know.

April 18, 2026

Very efficient, very responsive, very professional and too very expensive! Thanks, Wm. Bandy (two more words) More

by will.bandy443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience here at Autohaus. We look forward to working with you again!

April 17, 2026

A fantastic place to do business. Zinaida and Chris in particular are a joy to work with. I know my car is always in good hands. More

by Askantro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Autohaus BMW responded

Thanks for the 5 - star review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us here at Autohaus. Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. I'm glad we helped to make your experience such a positive one.

April 17, 2026

The Service experience was very efficient and met all expectations! The new waiting lounge area is beautiful and has great amenities! More

by rachelle.r.holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here, maybe nest time you will get a chance to try out our new massage chair!

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