Back

Autohaus BMW

St. Louis, MO

4.8
3,830 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
Contact Dealership

3015 S. Hanley Road

St. Louis, MO

63143

Directions

By Type

Showing 3,830 reviews

April 23, 2025

I had a good experience. I have a few issues I would like to discuss with the service department. More

by Mr.rayshawnking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate that, and we're glad you're happy with our services. We love to continue providing great service to customers like you. Thanks again!

April 23, 2025

Easy to schedule, friendly people in the garage and office, and great communication throughout the process. More

by BinmerIxDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Apr 24, 2025 -

Autohaus BMW responded

Thanks for the review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

April 23, 2025

Top Notch, excellent the staff and the service I have received. The staff was very professional in the way they carried themselves and conducted business. More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Autohaus BMW responded

Dear David, we are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again in the future.

April 22, 2025

For a “luxury dealership” I thought the service was poor. The communication was inadequate despite them telling me if I signed up for text, they could keep in touch with me. If my service person was not ther More

by suejmdavis
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Jens has been fantastic with helping our family get the right car that fits our needs. He will be the only person we will ever deal with. We will continue to recommend him to friends, family, relatives, et More

by Teddy Sheehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Autohaus BMW responded

Teddy, thanks for the 5 - star review! We're delighted to hear that Jens provided you with a great car buying experience. . Providing exceptional experiences is our top priority, and we hope you are enjoying your new BMW !

April 22, 2025

Fantastic in every way. Professional and timely. Very transparent process throughout. New to their service area but will be back. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Autohaus! We appreciate the great review and look forward to working with you again.

April 21, 2025

Wonderful state of the art showroom with friendly and knowledgeable staff centrally located. Service department is fist class with friendly staff and a comfortable waiting area. Good with loaners as we More

by bschwarz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

April 20, 2025

No problems. I asked a few question & they were all answered See ya later for another oil change. More

by Twerp1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation or any other services done, remember we are here for you. Thanks again!

April 18, 2025

Very pleased with the service. When I called regarding a flat tire, I was told they could have me out in about an hour if I could be there by noon that same day. I arrived 45 minut More

by b.abbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

April 17, 2025

Autohaus has always been courteous to me. I love their waiting area that has tv’s, food and drinks. They supply me with a video review of what they have done to my car, and also show me what More

by Michbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

...
11
...