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Autohaus BMW

St. Louis, MO

4.8
3,374 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,374 reviews

February 23, 2023

Customer service is always at the forefront with Autohaus. Chris Clem consistently provides top notch service More

by Mcampd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 23, 2023

Excelente customer service and amazing facilities. They are one of the best dealers in St. Louis, and definitely the best BMW dealer in the area. More

by Carlos Schmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 18, 2023

Marquis has always been very helpful when needed. Helps find information for me when needed. Helps me get through and understand the tremendous amount of information needed to buy and drive the car. More

by dcdieh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 17, 2023

Chris is always very helpful whenever I bring my car in for service. Helps find information for me when needed and takes care of his clients. More

by pchim420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

February 10, 2023

Very easy, low pressure sales process. Sales & Management were great to work with and assisted every step of the way More

by csmitty123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Gortti
Feb 15, 2023 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

February 10, 2023

Always a pleasant experience. Service advisors are friendly and genuinely care about taking care of you (and your car)! More

by Leahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the kind words and awesome review!

February 10, 2023

Dead battery and spectacular customer service. Patty is the best. Knew upfront what my options were and the cost for each. Car was ready when promised, fixed perfectly. Only BMW dealership I will More

by grace19591
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kuplar, Patty
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Patti is one of the best! Thank you for choosing Autohaus!

February 09, 2023

Expensive. Went to fall service event which included 20% of next recommended service. Went in finally for service and they said coupon only applied if the ser More

by Bhs506
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

February 09, 2023

Always on point with service, expertise, friendliness and integrity. I love the service videos. I trust this dealership. More

by cmackeyross
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for your loyalty we truly appreciate customers like you! Thank you for choosing Autohaus BMW!

February 09, 2023

Autohaus was kind and helpful when educating me on my best options for financing when I was buying a used car from them. Jens was quick to respond to my questions even after business hours and I would re More

by Ezrapark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Nick and Jens the best! Thank you for choosing Autohaus!

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