BMW and Mazda of Crystal Lake

Out of state buyer, Ralph was excellent to work with and he and the entire team were both pleasant and efficient. Recommend this dealership for a new or CPO BMW. he and the entire team were both pleasant and efficient. Recommend this dealership for a new or CPO BMW. More

Great experience. Great service. They were honest. No surprises. Cody kept me updated every step of the way. They did everything they said they would do. surprises. Cody kept me updated every step of the way. They did everything they said they would do. More

Informative, knowledgeable, up front and honest, not pushy, all around what you would like your car dealer to be! Zach Martin was the perfect dealer. pushy, all around what you would like your car dealer to be! Zach Martin was the perfect dealer. More

Very professional explained all the details of the new car my wife and I are very happy with the entire buying experience at Anderson BMW car my wife and I are very happy with the entire buying experience at Anderson BMW More

It was a pleasure to work with Raphael. He was patient and knew what he was talking about and made purchasing this car a smooth experience. and knew what he was talking about and made purchasing this car a smooth experience. More

Easiest car buying experience I’ve ever had. No sleazy sales moves, no pressure, just plain nice to deal with. Even though the market is limited right now, they came with a fair deal the first time. Fin sales moves, no pressure, just plain nice to deal with. Even though the market is limited right now, they came with a fair deal the first time. Finance process was fast and transparent, no last minute adds or attempts to slide extras into the deal. Would highly recommend! More

Great experience, great people, great service. Fast, informative, helpful, and everything more! I will definitely be back and tell everyone to go here! informative, helpful, and everything more! I will definitely be back and tell everyone to go here! More

Ralph was outstanding. (So was Dan, the General Manager and Mike Schwartz in Finance). This is the fourth BMW we have purchased from BMW of Crystal Lake! And we live in Chicago some 60 miles away!. There and Mike Schwartz in Finance). This is the fourth BMW we have purchased from BMW of Crystal Lake! And we live in Chicago some 60 miles away!. There is a reason we consistently buy our cars at this dealership. They go way out of their way to make us feel special. They are fair and honorable. Ralph was so accommodating, kind and knowledgeable we felt compelled to present him and his tech person with a special lunch when they delivered our car to our home. I have purchased cars for over 50 years and must say this is the most exceptional auto dealership I have ever had the pleasure of dealing with. Before you purchase a BMW, you owe it to yourself to contact Ralph at BMW of Crystal Lake. More

Ralph was great from the second I walked in! I visited multiple dealers before Anderson Motors and I can say I felt definitely felt welcomed. From being offered refreshments to his recommendations, it was multiple dealers before Anderson Motors and I can say I felt definitely felt welcomed. From being offered refreshments to his recommendations, it was a great experience! More

Very pleased with how Ralph went above and beyond- awesome customer service! Would definitely recommend Anderson to all my family and friends- The whole team was very friendly! awesome customer service! Would definitely recommend Anderson to all my family and friends- The whole team was very friendly! More