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BMW of Westlake
Westlake, OH
4,611 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,611 reviews
June 30, 2023
Service was quick, easy and efficient! Service department even provided valet picking up and dropping off my vehicle. Service department even provided valet picking up and dropping off my vehicle. More
by ASNYDER5
Verified CustomerEmployees Worked With
June 30, 2023
Good, prompt service. The car was ready quickly and everything was explained properly. Always a good experience. The car was ready quickly and everything was explained properly. Always a good experience. More
by EAGLETRACK1
Employees Worked With
June 30, 2023
Ken went above and beyond in helping me build and order my X3 to my specifications. Communication was excellent keeping me informed on every issue. my X3 to my specifications. Communication was excellent keeping me informed on every issue. More
by jimyammarino
June 29, 2023
Very easy process and great help in leasing a new car. No surprises or surcharges at the end of the deal. John Caruso was well prepared and took care of many details. Mike Delczeg was excellent in showi No surprises or surcharges at the end of the deal. John Caruso was well prepared and took care of many details. Mike Delczeg was excellent in showing us all the features of the new vehicle. Overall, a great no pressure experience. More
by ez90332
June 29, 2023
G o o d s e r v i c e and f a s t More
by jlarge24
Employees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
June 29, 2023
Very quick service. Did not have to wait very long to have my car serviced. Did not have to wait very long to have my car serviced. More
by NMATHEWS
June 28, 2023
Service Advisors are always cordial, helpful, and knowledgeable. They take time to explain what needs to be done and the approximate cost of the service. knowledgeable. They take time to explain what needs to be done and the approximate cost of the service. More
by Bruce
Employees Worked With
Jim Strunk
June 27, 2023
Professional. Responsive. Friendly. Transparent. Reliable. Asks questions to pinpoint the issue. Videos are helpful thank you. Responsive. Friendly. Transparent. Reliable. Asks questions to pinpoint the issue. Videos are helpful thank you. More
by BMW
Employees Worked With
