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BMW of Westlake
Westlake, OH
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,610 reviews
June 24, 2023
Excellent service provided by Brittany, prompt appointment, explained very well, all the problems, work involved, cost. Very helpful , professional , courteous, customer satisfaction oriented. appointment, explained very well, all the problems, work involved, cost. Very helpful , professional , courteous, customer satisfaction oriented. More
by Kpat
Employees Worked With
June 23, 2023
Jimmy is very responsive and easy to work with. I had a great purchasing experience I had a great purchasing experience More
by H.TRAN157
Verified CustomerJune 23, 2023
Always gives a complete explanation of their work that was done or needs to be done in the future was done or needs to be done in the future More
by SWALTERS3
Employees Worked With
June 22, 2023
Andrew was very good about keeping me updated on status of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! More
by Daniel C
June 21, 2023
Made the purchase of my i4 easy. I would buy a car from this dealer again. I would buy a car from this dealer again. More
by SARNOLD8
June 21, 2023
Brittaney is incredibly helpful, knowledgeable and goes above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. More
by purcell_glen
Employees Worked With
June 20, 2023
Cory is a pleasure to work with. He got me answers to all my questions. Looking forward to working with him in the future. He got me answers to all my questions. Looking forward to working with him in the future. More
by RUTECKI41
June 19, 2023
They were so easy going and responsive. The process was stress free and it was a great experience. The process was stress free and it was a great experience. More
by Linds
June 19, 2023
The service is always amazing. They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is v They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is very customer service oriented, and I appreciate her assistance and knowledge. More
by purcell_glen
Employees Worked With
June 17, 2023
Promptly took my vehicle in before my appointment time slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! More
by TLEGANDO
Employees Worked With
