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BMW of Westlake
Westlake, OH
4,603 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,603 reviews
January 07, 2023
Friendly greeting and efficient service, good communication of service needs and recommendations without being pushy or trying to sell communication of service needs and recommendations without being pushy or trying to sell More
by LOBINS_N_J
Verified CustomerEmployees Worked With
January 06, 2023
Ken was extremely knowledgeable and very easy to work with while we were purchasing our second BMW’s. He made the whole process very smooth. We are enjoying our new cars sooner than we expected, thanks t with while we were purchasing our second BMW’s. He made the whole process very smooth. We are enjoying our new cars sooner than we expected, thanks to Ken! More
by Emine Yilmaz
Employees Worked With
January 06, 2023
Jim was very helpful, kept in contact with me to tell me what was going on with the car. Charle, the tech was great also with the video of the car.I really appreciated that great job.thank you. what was going on with the car. Charle, the tech was great also with the video of the car.I really appreciated that great job.thank you. More
by tesmar38
Employees Worked With
Charles service tech., Jim Strunk
January 06, 2023
We drove about 300 miles to pick up a pre-owned X5 at BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan an BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan and Adam Moon were all very nice to deal with during our buying process. Highly recommend this dealership! Thank you! More
by Chris
January 05, 2023
This is my 5th BMW from John. The service is as always 1st. Class. I would send anyone I know of to BMW of Westlake. James The service is as always 1st. Class. I would send anyone I know of to BMW of Westlake. James More
by Jakehaughtonjr
January 04, 2023
This is our 5th BMW from this dealership and we will continue to purchase our cars from here. We can always count on Brittaney to provide 1st class service. continue to purchase our cars from here. We can always count on Brittaney to provide 1st class service. More
by JKELSHEIMER
Employees Worked With
January 04, 2023
Great costumer service very helpful and fixed my issue promptly. Would highly recommend this dealership promptly. Would highly recommend this dealership More
by ALIJIM1968
Employees Worked With
January 03, 2023
Have dealt with BMW Westlake for several years. Excellent dealership for sales and service. John Caruso and Jim Strunk are great. Everything about my experiences with them has been excellent.. Excellent dealership for sales and service. John Caruso and Jim Strunk are great. Everything about my experiences with them has been excellent.. More
by brad z.
Employees Worked With
Jim Strunk
January 02, 2023
Best buyingexperience easy process. Everyone is nice, helpful! J Mancini is the greatest Thanks Jerry! Everyone is nice, helpful! J Mancini is the greatest Thanks Jerry! More
by Sarabarker17
