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BMW of Westlake

Westlake, OH

4.8
4,529 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,529 reviews

October 30, 2022

Everything was very good except they forgot to top off the engine coolant Other than that A+ More

by CSABAEK4
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 31, 2022 -

BMW of Westlake responded

Thanks for the great review, stop by anytime and we'll top it off!

Oct 31, 2022 -

CSABAEK4 responded

No worries I already did Had to … sensors made me to 😎

October 29, 2022

Nate was really helpful took my car the save day to run a diagnostics on it . More

by DARITHEGREAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 29, 2022 -

BMW of Westlake responded

Thanks for the great review about Nate!

October 28, 2022

Nice job. Service met expectations. Showroom was clean. Thank you for the coffee. Thank you More

by SEANWENGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Oct 28, 2022 -

BMW of Westlake responded

Thanks for the great review!

October 28, 2022

It was a nice clean dealership. Everyone I talked to was very friendly and welcoming . More

by anthonyyates0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 26, 2022

They are very professional. They get my car serviced in a timely manner. Very pleased with my experience with this dealership. More

by ROLLINGSPRINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 26, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 26, 2022

The service was quick and friendly and I was happy to get a clean car in return. More

by ALI_OOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

BMW of Westlake responded

Thanks for the positive review!

October 25, 2022

The entire purchasing process was efficient and enlightening. Starting with Ken Delk who was most helpful. Ken was very knowledgeable about the 2023 x7. He found one that matched what we wanted, More

by plongville
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Ken and Ian!

October 24, 2022

Brittany was a great person to deal with, very helpful and listened to my concerns More

by ASTABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

October 22, 2022

Best dealership in the cleveland area. Service center is top notch. Appointments are given very fast. Clean waiting room. Fast service and very friendly employees. More

by FRANCKJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Westlake responded

We appreciate this awesome review!

October 22, 2022

I was impressed by the service rep who knew exactly what the service entailed and followed up with me later More

by VETSNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

BMW of Westlake responded

Thanks for the positive review!

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