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BMW of Westlake

Westlake, OH

4.8
4,572 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,572 reviews

August 02, 2022

All is good with BMW of Westlake. Quick, efficient and courteous in sales and service. More

by Ray Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Aug 02, 2022 -

BMW of Westlake responded

We appreciate the positive feedback!

July 31, 2022

My salesperson was given to me via an online request and I couldnt be happier with how she handled everything from start to finish! More

by ITALIANGIRL641
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

July 30, 2022

I came from WI to buy a car. Rob took the time to point out any concerns about the car. Dan had all the paperwork ready to go, so I was in and out within an hour. The title came More

by Don
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve David, Rob Nazarczuk
Jul 30, 2022 -

BMW of Westlake responded

We appreciate the awesome feedback! Enjoy your new car!

July 30, 2022

Very responsive and timely. Haven’t met anyone there over the years who was not informed, professional and courteous. More

by jrwooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
Aug 01, 2022 -

BMW of Westlake responded

We appreciate the positive review!

July 29, 2022

Jim is awesome! It was easy to schedule an appointment. He was able to secure a loaner for me as well! Great guy! More

by RGOLOVKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jul 29, 2022 -

BMW of Westlake responded

Thanks for the great review about Jim!

July 29, 2022

Exceptionally pleased. Service went above expectations. Car was not clean enough for one employee, he sent it back to have it redone, specifically the inside. Didn't get More

by BRUNSWICKBILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

BMW of Westlake responded

Thank you for the amazing review!

July 28, 2022

The service department is always very helpful, respectful and kind… I feel the prices are competitive… I like the video from the service guy working on my car showing me what needs to be repaired and what do More

by Joanie Herberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jul 29, 2022 -

BMW of Westlake responded

Thanks for the amazing feedback!

July 27, 2022

Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More

by Laura216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

BMW of Westlake responded

Thanks for the great review about Ken, Dirk and BMW of Westlake!

July 27, 2022

They are very professional and customer service oriented. they do not try to get you to have work done on your car unless it is really necessary. More

by J.LIESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Jul 27, 2022 -

BMW of Westlake responded

We appreciate the positive feedback!

July 26, 2022

There are three household in my extended family and we have all been purchasing vehicles from this dealership ever since they opened. Their service department is by far the best I’ve ever worked with. More

by GMARZAVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jul 26, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney, Jim and BMW of Westlake! We appreciate your loyalty!

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