
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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All is good with BMW of Westlake. Quick, efficient and courteous in sales and service. Quick, efficient and courteous in sales and service. More
My salesperson was given to me via an online request and I couldnt be happier with how she handled everything from start to finish! I couldnt be happier with how she handled everything from start to finish! More
I came from WI to buy a car. Rob took the time to point out any concerns about the car. Dan had all the paperwork ready to go, so I was in and out within an hour. The title came Rob took the time to point out any concerns about the car. Dan had all the paperwork ready to go, so I was in and out within an hour. The title came in 10 days like Steve said. The car has proven to be reliable and fuel efficient. I'm very happy with BMW of Westlake and would highly recommend them. More
Very responsive and timely. Haven’t met anyone there over the years who was not informed, professional and courteous. Haven’t met anyone there over the years who was not informed, professional and courteous. More
Exceptionally pleased. Service went above expectations. Car was not clean enough for one employee, he sent it back to have it redone, specifically the inside. Didn't get Service went above expectations. Car was not clean enough for one employee, he sent it back to have it redone, specifically the inside. Didn't get his name but I thank him profusely. More
The service department is always very helpful, respectful and kind… I feel the prices are competitive… I like the video from the service guy working on my car showing me what needs to be repaired and what do and kind… I feel the prices are competitive… I like the video from the service guy working on my car showing me what needs to be repaired and what doesn’t… it makes them accountable for the repairs More
Ken was super nice and helpful. He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! He made sure I got the car that I wanted. I highly recommend! Dirk explained how my car works really well. He has lots of patience! More
They are very professional and customer service oriented. they do not try to get you to have work done on your car unless it is really necessary. they do not try to get you to have work done on your car unless it is really necessary. More
There are three household in my extended family and we have all been purchasing vehicles from this dealership ever since they opened. Their service department is by far the best I’ve ever worked with. have all been purchasing vehicles from this dealership ever since they opened. Their service department is by far the best I’ve ever worked with. The dealership as a whole has always gone up and beyond to assure a quality customer experience. Specifically, Brittaney and Jim in the service department take that quality experience to a whole new level. I highly recommend BMW of Westlake. More