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BMW of Westlake
Westlake, OH
4,896 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,896 reviews
November 25, 2025
Helpful and informative. Sent constant updated through the process. Sent video walking through car’s issues Sent constant updated through the process. Sent video walking through car’s issues More
by SLFERRARO2
Verified CustomerEmployees Worked With
November 25, 2025
Great service and great staff, I can’t recommend them enough. They were very accommodating enough. They were very accommodating More
by JOEQ2
November 25, 2025
Cory and the dealership were great to work with and I will definitely be returning for future needs. will definitely be returning for future needs. More
by DANIELJTHOMPSON18
November 23, 2025
Excellent service dept headed up by Brittaney. Also great plus having the interior of my vehicle cleaned each time it is serviced, that person does an exceptional job! Also great plus having the interior of my vehicle cleaned each time it is serviced, that person does an exceptional job! More
by EDDIE22550
November 23, 2025
Great place to buy a car! I had a wonderful experience it went smoothly and fast I had a wonderful experience it went smoothly and fast More
by CHRISTINA
November 23, 2025
Kelly was patient and not pushy. She answered or sought answers to all my questions! She answered or sought answers to all my questions! More
by Jjamie22
November 22, 2025
Cory has THE best customer service. The inventory is always tempting lol Very quiet. Clean and inviting The inventory is always tempting lol Very quiet. Clean and inviting More
by JASELCCC
November 22, 2025
Fast efficient clean The dealership is so welcoming even if you do not have an appointment they will make arrangements if they can. That's great customer service. if you do not have an appointment they will make arrangements if they can. That's great customer service. More
by JASELCCC
Employees Worked With
Don't remember he was very nice
November 21, 2025
I had previously only been to BMW Cleveland. BMW Westlake is my choice now. Westlake is professional, curious and also welcoming. Westlake is my new dealership. BMW Westlake is my choice now. Westlake is professional, curious and also welcoming. Westlake is my new dealership. More
by SHIFFLETT93
Employees Worked With
Kevin- he was very professional and helpful.
