BMW of Westlake

Purchase if 4228i My experience with the service Department and sales has always been very positive. This is the first time I purchased a vehicle from this location an My experience with the service Department and sales has always been very positive. This is the first time I purchased a vehicle from this location and am pleased to be doing business with them...everyone was very responsive and accommodating...made the process of leaving a leased vehicle and purchasing a new vehicle very easy. More

New 750i This the first BMW I have owned. I am so pleased with my choice of vehicle and dealership. My wife is already working on me to get hers. This the first BMW I have owned. I am so pleased with my choice of vehicle and dealership. My wife is already working on me to get hers. More

Purchase of new BMW 540i I am very satisfied with my experience. Dealer offered incentives and cost adjustments up front, and I think I got a reasonable deal for my trade-in. I am very satisfied with my experience. Dealer offered incentives and cost adjustments up front, and I think I got a reasonable deal for my trade-in. I am satisfied with the quality and performance of the vehicle I purchased. More

Great buying experience for a great car I recently purchased a 430 convertible from BMW Westlake. The entire process was terrific. Putrri Padbatan, our sales associate, was informative and I recently purchased a 430 convertible from BMW Westlake. The entire process was terrific. Putrri Padbatan, our sales associate, was informative and helpful without being pushy. She was very transparent with the numbers, which I really liked. Plus, she listened to us describe the features that were important to my wife and I and made sure that both of us were satisfied. Overall, without hesitation I would recommend friends ask for Putrri at BMW Westlake when shopping for a Bmer. And about the car......well driving a 430 with the top down on a country road is the BEST driving experience ever! More

Amazing car buying experience, Chad was amazing. I got the BMW X3 from BMW Westlake and the whole buying experience was smooth, hassle free and truly amazing. I had been looking since June and had be I got the BMW X3 from BMW Westlake and the whole buying experience was smooth, hassle free and truly amazing. I had been looking since June and had been in contact with Chad. He was in no way pressuring and gave me time to make my decision, in other words, a perfect professional. He promptly responded to all my queries over the phone and email. His product knowledge was excellent. He even brought the car over at our home to fit our schedule which is very hard to see. I highly recommend BMW Westlakr and especially Chad. I’d also like to point out the amazing work done by Mike for getting the paperwork done so fast and explaining the whole process. Nate gave us the tour of the car and his knowledge about the car is tremendous. id never have guessed my car had so many functions. Finally, I’ve my car and I love it. The whole process from start to finish with BMW Westlake was pure gold. I’ll definitely go to them again when I get another car. More

Piece of Mind: Buying car with Sales rep. Chad Cyrus I live in KY. I bought car remotely with sales rep. Chad Cyrus. Pretty amazing and honest guy, I trusted him. Everything went smooth. He knows his stu I live in KY. I bought car remotely with sales rep. Chad Cyrus. Pretty amazing and honest guy, I trusted him. Everything went smooth. He knows his stuff. He responded my calls and texts even when he was off work. That's commitment!!!! More

Exceptional Service I would like to thank Chad Cyrus for the time and effort he put into making my new lease transition smooth. My mother and I both visited Westlake BMW I would like to thank Chad Cyrus for the time and effort he put into making my new lease transition smooth. My mother and I both visited Westlake BMW as we both wanted to see the new line of cars available. Chad, was very kind in taking time to show us (Mom is 88 yrs) the various models that I might be interested in this time. I found just the right car for my new BMW lease and I am very happy with it. Please pass my thanks on to Chad for the personal touch in putting this deal together for me. Best Regards, Ken Filbert More

Just purchased my second BMW 5 from this dealership My experience with BMW of Westlake was excellent Steve David and staff are organized and responsive to questions from prospective clients. I was pl My experience with BMW of Westlake was excellent Steve David and staff are organized and responsive to questions from prospective clients. I was pleased with Travis Connor and the hands-on time that he provided, showing me how to use the many new features in the car. My previous BMW 5 from this dealership was the most amazing car that I have driven and I am very happy with my purchase of another. More

GREAT......................... this is my second "BMW" car that I have leased from "BMW of Westlake". The first car was a 2016 5-series sedan. I have now leased a 2019 5-series seda this is my second "BMW" car that I have leased from "BMW of Westlake". The first car was a 2016 5-series sedan. I have now leased a 2019 5-series sedan. Each time that I walk into the dealership, I am or was greeted as the number one customer. My sales person is "Ken Delk" I knew from the first few minutes of talking, I was going to make a deal with 'Ken". "Ken" is quiet, soft spoken & knowa how to talk to a customer. Most of ALL, "Ken" cares for hos customers. I would recommend "Ken Delk". More

Excellent service This is the second vehicle I have leased from BMW of Westlake. Both transactions were hassle free the salesman, Ken Delk, acted with integrity. I have This is the second vehicle I have leased from BMW of Westlake. Both transactions were hassle free the salesman, Ken Delk, acted with integrity. I have used the service department with my previous vehicle, and have always been pleased with with them. More