BMW of Westlake

Cassie was awesome from beginning to end. She explained the services being performed on my car and informed me throughout the day until the job was completed. the services being performed on my car and informed me throughout the day until the job was completed. More

How to make car buying fun! as soon as you enter the car dealership you notice as a customer: you are welcome here! a friendly team, not pushy and always ready to help. we have o as soon as you enter the car dealership you notice as a customer: you are welcome here! a friendly team, not pushy and always ready to help. we have only looked around a little and made a first impression. John Redden and Dirk Steffen gave us great advice, took time for us and showed us and explained all the different models. The service at bmw is at the top of the list! we are very satisfied with our new car and can recommend the car dealership without hesitation! Many thanks to the whole team! More

I worked with Nez, he had me in and out of the dealership in less than an hour both times I bought a car from him. Won’t go anywhere else, takes care of his customers!! in less than an hour both times I bought a car from him. Won’t go anywhere else, takes care of his customers!! More

Exceptional service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service department is always helpful More

Above and Beyond Tom at Middleburg Heights BMW went above and beyond to make me feel comfortable with the long distance car buying experience. Tom was very prompt at Tom at Middleburg Heights BMW went above and beyond to make me feel comfortable with the long distance car buying experience. Tom was very prompt at answering every question I had and every quote (total and transport) request I made. Although another customer beat me to closing on this particular vehicle, the service I received was above and beyond. More

Great Experience We had a positive experience, our sales representative was very knowledgeable and would request his assistance again. Everyone made the process easy We had a positive experience, our sales representative was very knowledgeable and would request his assistance again. Everyone made the process easy for buying a new vehicle. More

Dec 31 at 9:30 pm GREG at Middleburg hts BMW is a class act! I appreciate working with him for a used Corolla for my daughter. Dan was awesome as well. MIKE GREG at Middleburg hts BMW is a class act! I appreciate working with him for a used Corolla for my daughter. Dan was awesome as well. MIKE More

Excellent new car service and sales experience The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everythi The return of my leased car and the experience with ordering a new car was easy, painless and hassle-free. Everyone was very professional. everything was organized on the day I picked the new car up. Time is important to me and they didn't waste any. More

Great lease experience I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be complete I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be completed. Nez and the team found me a new lease vehicle during that time and I was able to pick up it up on 12/30. 5 star service all the way around! More