BMW of Westlake

Excellent service Nez Nez did a great job explaining the options on the car and explaining how everything worked on our test drive. He quickly answered questions and brough Nez did a great job explaining the options on the car and explaining how everything worked on our test drive. He quickly answered questions and brought my offer forward and we made a quick deal. Thanks Nez! More

Smooth throughout the buying and delivery process I worked with the GM, Adam Moon and John Redden in sales. They were both very easy to deal with throughout the process. More importantly they knew t I worked with the GM, Adam Moon and John Redden in sales. They were both very easy to deal with throughout the process. More importantly they knew the product and answered all of my questions. More importantly, my new 2019 X5 40 is an absolute BEAST. One day with it and I am ecstatic about my buying decision. The BMW genius, Dirk took almost 3 hours in delivering and explaining the feature rich SAV. Thanks to you too Dirk. More

I just can’t stop getting BMWs from this place! Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’ Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’s not to like? More

Excellent All Around I have purchased my BMW from Westlake location but service at Middelburg Hight location. I have taken my car in for oil change, new tires, ... I am I have purchased my BMW from Westlake location but service at Middelburg Hight location. I have taken my car in for oil change, new tires, ... I am extremely happy with their service they are friendly, knowledgeable, and they really do care. I call them any time I have a questions about my car they are my 911 when it come to my car. I am ready to purchase my next BMW at the end of this year and guss where I will go? More

excellent I have worked with Cassie since moving to the area last summer. She is always very friendly and professional. She is very responsive. I am very sat I have worked with Cassie since moving to the area last summer. She is always very friendly and professional. She is very responsive. I am very satisfied with the service. More

Satisfaction Guaranteed! My husband and I have purchased several cars from this dealership and will continue to purchase from them in the future. We can’t say enough about the My husband and I have purchased several cars from this dealership and will continue to purchase from them in the future. We can’t say enough about the personalized treatment we receive from the staff at every level. But I must give special thanks to our sales person, Jerry Mancini. Not only is he a great sales person, he’s a wonderful human being. He has guided us through each purchase with our best interest in mind. He’s kind, personable, professional and funny! Buying a car is serious business but he puts you at ease with funny little anecdotes and sharing his love of music! We honestly couldn’t see ourselves buying from anyone else. More

Great new BMW Now on my 5th BMW from BMW of Westlake. Always a great experience with sales and service. AS long as they are selling cars I'll buy from them. Jo Now on my 5th BMW from BMW of Westlake. Always a great experience with sales and service. AS long as they are selling cars I'll buy from them. John Caruso has been my sales adviser since 1997 and always treats me right. He's highly knowledgeable about all aspects of the cars and helps me get the best deal and the car that makes the most sense. Highly recommended. Harry Walker was my BMW genius, and explained all the new features of my new car. The new BMWs have lots of new tech and I was grateful to have Harry's expertise to show me absolutely everything about the car. More

new vehicle purchase I've been purchasing new BMWs since 2007. I've always been treated with courtesy and respect. Can't complain about the deals and trade-ins. I've been purchasing new BMWs since 2007. I've always been treated with courtesy and respect. Can't complain about the deals and trade-ins. More

Best Auto buying experience From the first inquiry to final vehicle pick up, Jerry patiently answered all my questions. Never got any sales push and he gave time for me to decid From the first inquiry to final vehicle pick up, Jerry patiently answered all my questions. Never got any sales push and he gave time for me to decide. Also he understood our time constraints and final paper signing process took less than half an hour. Over all I am very happy to buy my BMW from BMW of West lake More

Service at BMW of Westlake I had a great experience at BMW of Westlake. My car received an oil change and safety inspection where they discovered I needed new brakes. They were I had a great experience at BMW of Westlake. My car received an oil change and safety inspection where they discovered I needed new brakes. They were able to replace the brakes and do the oil change very quickly. My service representative kept me advised of what was going on through text messages and phone calls. The use of a loaner car was also very helpful. Thank you for the great service. More