BMW of Westlake

Great experience - professional sales process. I worked with Jerry Mancini on a recent purchase of a 7 Series. Jerry followed up on every open item and made the whole process very efficient and ea I worked with Jerry Mancini on a recent purchase of a 7 Series. Jerry followed up on every open item and made the whole process very efficient and easy. More

Bought my first car - CPO 3 Series I had a phenomenal experience buying my first car at Westlake BMW. I was referred to this dealer and will gladly make referrals of my own. They went a I had a phenomenal experience buying my first car at Westlake BMW. I was referred to this dealer and will gladly make referrals of my own. They went above and beyond to explain to me my financing options, as well as work out the best deal possible for me. A very genuine and low-pressure atmosphere. I left feeling very comfortable in my decision, as well as feeling confident using all of the features in the car. There were a couple of scratches on the front corner of the car, and they repaired/buffed them out that same day before I drove it home. More

Jerry at BMW of Westlake is the BEST!! Jerry made our experience effortless. He treats you like a family member or a friend while finding the car of your dreams. Never once did we feel pres Jerry made our experience effortless. He treats you like a family member or a friend while finding the car of your dreams. Never once did we feel pressured. Jerry listened to what we needed and wanted, and delivered. We could not be happier. If you are looking for an enjoyable experience while leasing or purchasing a BMW, Jerry is your man!!! More

Excellent service service staff very friendly and helpful kept informed of service progress service completed as specified clean loaner provided my vehicle returned cle service staff very friendly and helpful kept informed of service progress service completed as specified clean loaner provided my vehicle returned clean washed and properly serviced More

Buying Experience I was treated extremely well at all parts of the purchase. A couple of minor issues with the vehicle were addressed without hesitation. Very satisfied I was treated extremely well at all parts of the purchase. A couple of minor issues with the vehicle were addressed without hesitation. Very satisfied with the vehicle. More

Annual service Service advisers were friendly and prompt. Recommended actions were discussed and costs were discussed prior to any work done. I was going to wait for Service advisers were friendly and prompt. Recommended actions were discussed and costs were discussed prior to any work done. I was going to wait for the service to be done, but when I opted to do a full service on the car, they were more than happy to give me a ride and pick me up when the car was complete. More

Chad Cyrus is the man. Thank you for everything I love my new car and I’m definitely coming back. Need a good car definitely recommend chad Cyrus @bmw of westlake Thank you for everything I love my new car and I’m definitely coming back. Need a good car definitely recommend chad Cyrus @bmw of westlake More

Audi purchase Very knowledgeable and Eager to answer any questions, prompt service., Everything we asked was answered on the spot. Will come back anytime for my nex Very knowledgeable and Eager to answer any questions, prompt service., Everything we asked was answered on the spot. Will come back anytime for my next vehicle More

Service Thank you so much for the great service! You made my car drive faster, better and easier to handle. I am so proud to have great service! Thank you so much for the great service! You made my car drive faster, better and easier to handle. I am so proud to have great service! More

Good service but a little lengthy but overall good They informed me of my mechanical needs and as a mechanic I understood what they diagnosed and the info was important and what I knew needed done they They informed me of my mechanical needs and as a mechanic I understood what they diagnosed and the info was important and what I knew needed done they confirmed it thanks More