BMW of Westlake

Best experience ever had Jimmy was exceptional in his dealing with me, a first time BMW buyer. He is extremely knowledgeable, patient, and easy to work with. I can honestly sa Jimmy was exceptional in his dealing with me, a first time BMW buyer. He is extremely knowledgeable, patient, and easy to work with. I can honestly say I enjoyed the process from start to finish...including finance and Justin with his going over the many, many functions of my tenderly used new vehicle. I appreciated their efforts and non pushy styles. Would definitely recommend and return. Thanks guys More

Excellent Service This was the fastest car buying experience I've ever had. I told John I had tight time constraints and he set everything up on advance with the team s This was the fastest car buying experience I've ever had. I told John I had tight time constraints and he set everything up on advance with the team so I was in and out with my new car in an hour. Nez was great with answering ANY question I had about the car, and because I picked up the car alone, he will deliver my old car to my house. I mean, that's the definition of going above and beyond on customer service. Highly recommend this dealership, and especially John Caruso. He is just excellent. More

Leasing experience has been very pleasant. The sale person was very knowledgeable, very professional and customer oriented. I traded in a badly damaged Lexus RX 400h due to an accident, which The sale person was very knowledgeable, very professional and customer oriented. I traded in a badly damaged Lexus RX 400h due to an accident, which the sale person Ken Delk found the Lexus as being unsafe to drive. He offered a loaner and a reasonable price for the trade in. Then, Justin Niedzwiiecki took time to explain the very sophisticated iDrive and help with bluetooth and all the gadgets. Overall, I had a very pleasant and fulfilling experience at BMW of Westlake. I strongly recommend it to anybody interested in BMW ownership. More

Very good First of all the dealership was very clean and new the sales people were very courteous and well informed about the vehicle. Chad Cyrus for being new First of all the dealership was very clean and new the sales people were very courteous and well informed about the vehicle. Chad Cyrus for being new to the sales team seemed very knowledgeable and knew how to treat customers in a very pleasant way. Doing the financial end of the deal was very quick and Mike was very good at what he does. At the walk around Nate was very knowledgeable about all aspects of the car. A lot to take in with all accessories on car . More

Excellent experience Howard and Nate guided me through the process of buying and getting to know my new X4 perfectly. I wouldn’t hesitate to recommend them or bmw of Westl Howard and Nate guided me through the process of buying and getting to know my new X4 perfectly. I wouldn’t hesitate to recommend them or bmw of Westlake to anyone. More

Easy to work with We were between two models. Steve was professional and easy to work with. No pressure, very acccomodating and the overall experience was very positi We were between two models. Steve was professional and easy to work with. No pressure, very acccomodating and the overall experience was very positive. Would buy from him again. More

Don't think twice about doing business with BMW of Westlake We just received delivery on our second vehicle (X4) in three years from BMW of Westlake. The purchase experience with Howard Schneider is second to We just received delivery on our second vehicle (X4) in three years from BMW of Westlake. The purchase experience with Howard Schneider is second to none. Delivery is exceptional with a dedicated genius (Nate) to spend all the time necessary to become familiar with the latest BMW tech (of which there is plenty!) And by the way Nate participated in the original vehicle "hunt" giving us the grand tour of the vehicles features. Additionally the support after purchasing is superior. The maintenance and attention given by the service department is great. ..................... and the vehicle is awesome........ More

Excellent service and personnel! Just purchased my second X3 from Howard Schneider in less than four years. He's great to work with, makes everything so easy and he's so very nice and Just purchased my second X3 from Howard Schneider in less than four years. He's great to work with, makes everything so easy and he's so very nice and friendly. I would highly recommend working with Howard to anyone considering a BMW. More

the finest dealer for the finest car! Howard is personal experienced and helpful! Have used him for several years and he makes everything so easy! I highly recommend him and Westlake! Love Howard is personal experienced and helpful! Have used him for several years and he makes everything so easy! I highly recommend him and Westlake! Love my car! More

Recent BMW Purchase Great dealership, transaction was completely painless. Worked with Chad Cyrus for the vehicle purchase, and he did an exceptional job. Was also impr Great dealership, transaction was completely painless. Worked with Chad Cyrus for the vehicle purchase, and he did an exceptional job. Was also impressed with training provided by Nate Lieb regarding all the new bell and whistles that are on the vehicle. More