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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
September 21, 2024
Service and parts have always been great to me, especially corey and matthew. Fifteen words, now seventeen especially corey and matthew. Fifteen words, now seventeen More
by SCOTT.LEWIS189
Verified Customer
September 21, 2024
Very curteous staff, prompt, quality service. comfortable waiting area. Will continue to use in the future comfortable waiting area. Will continue to use in the future More
by RKING20
Employees Worked With
September 19, 2024
The staff are professional, expert, reliable, and pleasant. I have complete confidence in them and have consistently been pleased with service. John Caruso in sales is excellent. pleasant. I have complete confidence in them and have consistently been pleased with service. John Caruso in sales is excellent. More
by COLLIN71
September 18, 2024
Very customer friendly and accommodating. Service area is very efficient and communicates well with their customers. Recommend this BMW dealership Service area is very efficient and communicates well with their customers. Recommend this BMW dealership More
by TNAVIN18
September 18, 2024
Great service, took my car in at my scheduled time. My car was done and ready to go in far less time than what was promised. My car was done and ready to go in far less time than what was promised. More
by PATRICIAYHUGHES
September 17, 2024
Coary Thanks - excellent service and I really appreciate all your professionalism and dedication to help me fix my X5 all your professionalism and dedication to help me fix my X5 More
by SUMIT
Employees Worked With
September 17, 2024
Prompt service. They are eager to help. Friendly staff. They give suggestions but no high pressure! Smile goes a long way! They are eager to help. Friendly staff. They give suggestions but no high pressure! Smile goes a long way! More
by Vanessa E.
Employees Worked With
September 16, 2024
The best staff in Ohio. Great service. Very accommodating, very nice and very professional. Wish all service industry staff be like them. Great service. Very accommodating, very nice and very professional. Wish all service industry staff be like them. More
by EMAD Elbadawy
Employees Worked With
September 15, 2024
Great team , easy stress free process. Very happy with my car. Would highly recommend bmw westlake Very happy with my car. Would highly recommend bmw westlake More
by THOMAS.NASHERI
September 15, 2024
I always get great service at Westlake, will continue to bring my car here for service. bring my car here for service. More
by CR
Employees Worked With
