Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,558 reviews
July 05, 2024
Great place to do business. Excellent staff in service area. . They are very efficient. Brittney is support. Excellent staff in service area. . They are very efficient. Brittney is support. More
by JRHILKO
Verified CustomerEmployees Worked With
July 02, 2024
John was great he answered all of our questions. He made purchasing our new BMW easy. He made purchasing our new BMW easy. More
by CAROLBORSELLINO
July 01, 2024
The dealership is very personable and responsive. Kelly was easy to work with; she listened to our needs and was not pushy. Kelly was easy to work with; she listened to our needs and was not pushy. More
by KSHITMITS
Employees Worked With
June 29, 2024
Nez Faraj is a top professional, knowledgeable, helpful and kind, pleasure to work with. Helped me through the ordering and delivery process beyond the expected dealership salesman job. 5/5. and kind, pleasure to work with. Helped me through the ordering and delivery process beyond the expected dealership salesman job. 5/5. More
by PK 007
June 28, 2024
Our car was taken care of quickly and I more than reasonable time. On the raters part there should not be a minimum of words reasonable time. On the raters part there should not be a minimum of words More
by restorer48
Employees Worked With
Other Employees :
I didn't meet or talk to anyone else except the receptionist. She is highly rated by me but I don't know her name.
June 26, 2024
Always very helpful, makes getting our vehicles serviced a pleasure. Would not consider having service done anywhere else! a pleasure. Would not consider having service done anywhere else! More
by FPALMERJR
Employees Worked With
June 23, 2024
Always like taking my car into the dealership to have it looked at or work done. looked at or work done. More
by jhandley158
Employees Worked With
June 23, 2024
Brittany and the dealership did a fabulous job servicing my BMW. It was done on time and they washed my car! Awesome service. my BMW. It was done on time and they washed my car! Awesome service. More
by GGHOLTON
Employees Worked With
