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Big Star Cadillac
Friendswood, TX
2,996 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,996 reviews
December 01, 2024
Even on a very hectic day at the dealership, Charles went above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! above-and-beyond to ensure we had a relatively quick and painless experience. It was refreshing not having a high-pressure sales pitch. Thank you! More
by Scr
Verified Customer
November 30, 2024
Benito and Big Star Cadillac personnel made me feel like family, why chose any place else. family, why chose any place else. More
by LADY3BGLOVER
Employees Worked With
Other Employees :
Daime, thank you for your help when personalizing my new vehicle.
November 30, 2024
They did everything I asked, explained everything fully, and were very nice. They were professional and knew what they were doing. and were very nice. They were professional and knew what they were doing. More
by TERRASOJR
Employees Worked With
November 30, 2024
My service manager gave me outstanding service The dealership was very good Stayed in contact with me throughout my repairs dealership was very good Stayed in contact with me throughout my repairs More
by CATHOMPSON55
Employees Worked With
November 29, 2024
What a wonderful showroom to wait for my Cadillac to be serviced. Very courteous staff too. Thank you- happy holidays! serviced. Very courteous staff too. Thank you- happy holidays! More
by jo.idbb
Employees Worked With
November 29, 2024
I was disappointed when I went to get service that I made appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. More
by VERONICAGARRETT44
Employees Worked With
November 29, 2024
The salesman, George Castillo, was awesome. Very, very helpful. In fact, every person I met and worked with was very nice and professional. These other folks were Kevin Sonnier and Joel Very, very helpful. In fact, every person I met and worked with was very nice and professional. These other folks were Kevin Sonnier and Joel Olivares. They did what they said. No muss, no fuss. My only beef about the process was the $4500 of add-ons (Plad Tech and some sort of "protectant"). That is probably 3x the non-negotiable add-ons I've experienced at any other dealership. BUT, they've got an incredible selection and I expect to shop there again! More
by Anthony D
November 29, 2024
Fred was great he was super professional and made things seamless. I would recommend him to my family. seamless. I would recommend him to my family. More
by andersonryan100
November 29, 2024
Zulfiqar worked with us to get the deal we were expecting. He was very through and professional. The entire purchase was a pleasent experience. The finance terms and options were explained clearly. expecting. He was very through and professional. The entire purchase was a pleasent experience. The finance terms and options were explained clearly. As a whole friendly and helpful environment. Already recommended to few of my friends. More
by hbkon
November 29, 2024
Excellent service they explain to me everything . . all my questions they answered they even help me get an uber from dealer and back !!! . all my questions they answered they even help me get an uber from dealer and back !!! More
by fjarellamo1990
Employees Worked With
