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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,596 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,596 reviews

April 04, 2024

Very professional and knowledgeable staff. Very helpful and patient in answering questions. Will definitely recommend. More

by barbzale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. We love the feedback including, "very professional and knowledgeable staff." Thank you for the high recommendations as well. Please don't hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

April 03, 2024

Great customer service! Great inventory, clean beautiful dealership! Knowledgeable sales people. Beautiful vehicles. Accommodating ND a pleasant experience More

by AMBERMARIE246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and compliments for our staff and facility. We are thrilled to hear you had a "pleasant experience." Thank you for choosing Coastal Kia!

April 02, 2024

Communication by Darren throughout my Repair experience was great. Would highly recommend Coastal Kia for service. More

by CHRISDANKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Coastal Kia responded

Thank you for the five star review and for mentioning our Service Consultant Darren Gokey by name. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the high recommendations as well. Thank you for choosing Coastal Kia!

April 01, 2024

Greeted immediately with a friendly person. Showed me the vehicle I was interested explaining all the brilliant features. Which is a lot. The dealership in xxxxxxxx is excellent. My salesman Ke More

by jmccullough194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
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Apr 02, 2024 -

Coastal Kia responded

Fantastic news! Thank you! We appreciate the high marks and amazing testimonial. It was thoughtful of you to mention our Product Specialist Kelvin Swinson by name. Congratulations and enjoy!

April 01, 2024

Amazing service! ! Very professional and friendly staff with a nice variety of new and used vehicles. Highly recommend Costal Kia and our salesman Gus he helped us go More

by danqgorden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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Apr 02, 2024 -

Coastal Kia responded

Thank you for the high recommendations and for mentioning Gus by name. Congratulations on the purchase of your 2020 Mazda CX5! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 31, 2024

Rachel was very helpful and professional. Explained everything thoroughly and gave me several updates during my wait. Excellent communication skills. More

by TMCAR777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Hennessy
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Apr 01, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "excellent communication skills." We appreciate the high marks and compliments for our Service Consultant Rachel Hennessy. Thank you for choosing Coastal Kia for your automotive service needs.

March 30, 2024

I've been here before and my last experience wasn't so great but they defInItely made me a believer, More

by rangel8253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Coastal Kia responded

Thank you for the five star review and opportunity to serve your service needs. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

March 29, 2024

Coastal Kia staff were great to work with and gave us a good price on our new Telluride and our trade-in. Super friendly and very helpful with no pressure on sales. More

by James McCarron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lebron
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Mar 29, 2024 -

Coastal Kia responded

Congratulations Mr. McCarron! We sincerely appreciate the five star review and compliments for our sales team. It was thoughtful of you to go online and rate your recent Kia Telluride purchase experience. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us. Thanks again.

March 29, 2024

It was very clean and well organized everyone was friendly Josh Labron was my salesman very knowledgeable and a great personality More

by spankey0
Recommend Dealer
Yes
Employees Worked With
Josh Labron sales person and Isaiah Torres finance person
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Mar 29, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for Josh and Labron. We love the feedback including, "it was very clean and well organized." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! We are here if you need us.

March 29, 2024

Friendly staff, helped me right away, service was under an hour, check out ran smooth. More

by MEG.MORGAN0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
Report | Print
Apr 01, 2024 -

Coastal Kia responded

We appreciate the five star review and high marks for our Product Specialist Jason Dodd. It was kind of you to go online and rate your recent experience. Please call us if you need anything.

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