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Coastal Kia
Wilmington, NC
5,535 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,535 reviews
December 18, 2022
Very upset with your dealership. I came. To have my tire checked- rotated and oil changed. You did not put filter back or gasket back correctly and I had oil leaking. On the road I h I came. To have my tire checked- rotated and oil changed. You did not put filter back or gasket back correctly and I had oil leaking. On the road I had an engine overheat light and when I talked to you wa stood oh it’s just a computer glitch. It happened twice. We had to go to Valvoline to have then re do the oil filter. Your service center completely messed it up. Not only will I never go back- I want a refund and will share a negative review. In addition- you said my titanium rim was bent and you would bang it out? Really? Not safe and but warranteed. Not safe. I am shocked how unprofessional My experience was. Would like my money reimbursed for my follow up with Valvoline and now will Have to go to my local dealer to ensure everything is ok. More
by LOLARAY3
Verified Customer
December 17, 2022
Friendly and professional! !👌👌Everyone aims to please and gave me a great value for my price 👍👍 !👌👌Everyone aims to please and gave me a great value for my price 👍👍 More
by RECCHIO
December 17, 2022
Great service and helped me find the vehicle that my family needed for the payment that we wanted. family needed for the payment that we wanted. More
by DDUTCHER
December 17, 2022
Great dealership. Salesmen worked hard to get us what we wanted. Would definitely recommend them Salesmen worked hard to get us what we wanted. Would definitely recommend them More
by DAshmore
December 17, 2022
At first I was worried about taking on a new bill and it was going to be difficult. Thanks Jason for reassuring me that I could do it. was going to be difficult. Thanks Jason for reassuring me that I could do it. More
by TAWANAJACOBS34
December 17, 2022
Fast and friendly service from Bob and his crew I was very satisfied with the result very satisfied with the result More
by VAUNE.NEWCOTT1
December 16, 2022
Excellent service. Buying was great too. We are very pleased with all of our dealings with coastal kia. Buying was great too. We are very pleased with all of our dealings with coastal kia. More
by waltfr
December 16, 2022
Quick, fast and friendly service! The customer service is amazing! Tell them I sent you! The customer service is amazing! Tell them I sent you! More
by FEJONES71
December 15, 2022
They were ready to service my car upon arrival. I was able to take the van driven by David to a mall while my car was being serviced. Once it was done they called and I called David and within 30 I was able to take the van driven by David to a mall while my car was being serviced. Once it was done they called and I called David and within 30 minutes he picked me up. Great service!!! More
by DPGILES46
Employees Worked With
Other Employees :
Bill Mathias
