Coastal Kia

The staff were nice and helpful. They gave me a detailed list of everything that was wrong with my car, as well as things that need to be looked at first. They asked me before doing anything to my car that list of everything that was wrong with my car, as well as things that need to be looked at first. They asked me before doing anything to my car that would cost extra. More

Howard, John and Bob and Sam are the best!!! I really appreciate this team very much! Keep up the great work!! I always feel safe having this team with Cadenza in their hands. appreciate this team very much! Keep up the great work!! I always feel safe having this team with Cadenza in their hands. More

Excellent Service Dept. Staff respectful, no pressure to do repairs you didn't schedule. Advises you of recommended maintenance. I give them a five star rating because they have earned it. do repairs you didn't schedule. Advises you of recommended maintenance. I give them a five star rating because they have earned it. More

Bob always takes good care of my Sorento when I bring it in for service. He keeps me abreast of what's going on and always offers a free car wash! in for service. He keeps me abreast of what's going on and always offers a free car wash! More

Thomas Bagley was AMAZING. We were not ready to purchase a car when we arrived, we were still "just looking". Thomas was very polite, friendly and knowledgeable. If we needed information that he was uns a car when we arrived, we were still "just looking". Thomas was very polite, friendly and knowledgeable. If we needed information that he was unsure of, he found someone that new the answer. He was by our side for more than a sale. Because we were not prepared to buy or trade in, my car "Bertha" was FULL of stuff, mostly PPE for work and home. Since we downsized, the new car couldn't hold everything that was in Bertha (2011 Traverse). Thomas helped us load everything into my husbands truck and cover it with a tarp. We couldn't find the Title, so he followed us home, he waited patiently as we hunted for the title, to know avail. He was not upset with us when we couldn't find it, he simply made a call, to find out what the next steps were and we complied. In the following week I went out of town and as we prepared to go home the care wouldn't start. I called Thomas, he made a few calls and was able to tell me how to get the car started. Within the next few days I went to Kia, Thomas met me and took me to the service department and replaced the batteries in the key. Then Thomas took me to fill up my tank with gas. WOW I've purchased several cars in my lifetime, but NEVER have I received this kind of customer service. THANK YOU Kia for keeping Thomas on board and training him to be so supportive to your customers. But I think his most important traits came from his parents who simply raised a Good Human. Thank You! Michael and Judy Page More

They met my budget number and very friendly staff.. very clean show room and everyone was very energetic.. the overall experience was awesome and I would buy another kia..since this was my first vehicle bes clean show room and everyone was very energetic.. the overall experience was awesome and I would buy another kia..since this was my first vehicle besides buying dodge vehicles More

We worked with Jason Stone and with Jason Dodd. Both were knowledgeable and professional. Jason Stone went out of his way to help us locate my husband's wallet. We thought it may have fallen out of his were knowledgeable and professional. Jason Stone went out of his way to help us locate my husband's wallet. We thought it may have fallen out of his pocket when we switched drivers during a test drive. (We did find the wallet in one of the showroom cars). Jason Dodd was patient with us during the purchase and delivery. Great experience. More

Very nice but prices for cars are too high compared to other kia dealerships..price is biggest factor at this dealership in my opinion..ppl are nice other kia dealerships..price is biggest factor at this dealership in my opinion..ppl are nice More

Another positive service experience with Coastal Kia. Our service advisor, Howard Ramsey, took care of that from scheduling to explaining the maintenance performed to the pickup of a clean vehicle. service advisor, Howard Ramsey, took care of that from scheduling to explaining the maintenance performed to the pickup of a clean vehicle. More