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Coastal Kia

Wilmington, NC

4.8
6,129 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 6,130 reviews

October 22, 2026

Great experience, very friendly greeting as soon as I pulled in. Waiting area clean and comfortable. Service was timely and I was kept updated. More

by johnmaffetore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re glad you felt welcomed from the moment you arrived and enjoyed a comfortable, efficient service visit. We appreciate your business and look forward to seeing you again!

October 22, 2026

Travis was very friendly and helpful. He was great at communicating with me and always ready when I arrived. More

by vcolantuono
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Plantier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad Travis made your experience easy with his helpfulness and excellent communication. We appreciate you choosing Coastal Kia and hope you enjoy your new vehicle!

October 21, 2026

friendly, on time, efficient, quality, I always enjoy the scheduling process and visiting Coastal Kia More

by h.vanhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the kind words! We’re so glad you consistently enjoy your visits and can count on our team for friendly, efficient service. We truly appreciate your continued trust in Coastal Kia!

October 21, 2026

Rodrigo was the one to help me with my car and he was very helpful and sweet to me and my mother thanks Rodrigo for what you have done he had such great customer service! More

by jennaijahfryar3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo and Steve Kramer
Oct 22, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad Rodrigo took great care of you and your mother and made your car-buying experience a positive one. We’ll be sure to share your kind words with him. Thank you for choosing Coastal Kia!

October 21, 2026

Knowledgeable, mean what they say, friendly, great customer service skills, amazing product and warranty. Love our new sportage!. More

by mdeleon63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad you had a great experience with our team and are loving your new Sportage. We truly appreciate your trust in Coastal Kia and hope you enjoy your new vehicle for years to come!

October 20, 2026

knowledgeable staff, great communication timely service and comfort of knowing that the dealership keeps my vehicle in excellent running condition. More

by MULU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the great review! We’re glad our team keeps you informed and gives you confidence that your vehicle is in good hands. We truly appreciate your trust in Coastal Kia and look forward to seeing you again!

October 20, 2026

Chad had worked with me daughter on the phone and heard what she wanted in a lease. He had the Kia Sportage ready for a test drive when we got there which was a very nice and long text drive and he explain More

by PAMELA.ARTLIP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re so glad Chad took the time to understand Holly’s needs, help her find the right Sportage, and make the process as convenient as possible. It’s great to hear Riley made the paperwork easy as well. We truly appreciate your family choosing Coastal Kia and hope Holly loves her new Sportage!

October 20, 2026

He welcome me ,ask me if I like anything to drink,went over my information what's I was looking for ,and help me with car I picked out,went over all information about the car,answer questions I had,an More

by renita.boney44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Oct 22, 2026 -

Coastal Kia responded

Thank you for the kind words! We’re so glad you felt welcomed and well taken care of throughout your car-buying experience. We appreciate you choosing Coastal Kia and hope you enjoy your new vehicle!

October 19, 2026

I would like to give a shout-out to Mr. Steve Kramer (Sales Manager) -Mr. Heber (Floor Manager) - and Mr. Riley (Finance Manager), what an "Awesome Team." My car got totaled, and they all w More

by sharita124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the wonderful review! We’re sorry to hear about your previous vehicle, but so glad Steve, Heber, and Riley worked together to get you into the Seltos you wanted! We’ll be sure to share your kind words with the team. We truly appreciate you choosing Coastal Kia and hope you love your new Seltos!

October 19, 2026

Polite , respectful and responsive Very professional Answered all questions within his abilities Polite and knowledgeable More

by luchansj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Womble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Coastal Kia responded

Thank you for the great review! We’re happy to hear Ethan was professional, knowledgeable, and attentive to your questions. We appreciate your kind words and thank you for choosing Coastal Kia!

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