Currie Motors Ford of Frankfort

New Vehicle purchace This was the second vehicle I have purchased from Currie Ford. I returned here to again, because of the way business is conducted there. I was not d This was the second vehicle I have purchased from Currie Ford. I returned here to again, because of the way business is conducted there. I was not disappointed, as their approach is open, and honest. More

The Service Manager Judy and her team are excellent. They always greet you with a smile and check in is seamless. I’ve had the pleasure of working directly with Judy, Bob, and Alex. They are my favorites and always greet you with a smile and check in is seamless. I’ve had the pleasure of working directly with Judy, Bob, and Alex. They are my favorites and I trust them to show and explain any repairs I might need at the time of my visit or in the future. More

Oil Change I was scheduled for the time of day that I requested and was processed in immediately upon arrival. The wait for the service was less than I have expe I was scheduled for the time of day that I requested and was processed in immediately upon arrival. The wait for the service was less than I have experienced with either McCarthy or Bill Kay Ford. In addition I had a warranty problem with a faulty inflator. This was handled in an efficient and agreeable manner by Bob Emlund. More

Judy and her team are amazing. They are always professional and caring with the concerns of my vehicle. Alex and Bob always explains and shows me exactly what needs my attention and how long befor professional and caring with the concerns of my vehicle. Alex and Bob always explains and shows me exactly what needs my attention and how long before it becomes a danger. I truly appreciate everything Judy and these guys do for me. More

Currie motors went above and beyond my expectations, they truly care and are genuine about the customer service they have provided me. I had taken my vehicle there for an oil change and they did everything i truly care and are genuine about the customer service they have provided me. I had taken my vehicle there for an oil change and they did everything in there power to give me the best deal possible, and not only did i get an oil change they filled and topped off all fluids gave a entire inspection of my explorer, because of the excellent service i received, i decided to look for a new vehicle (f150). I had been looking for some time and never really found the right fit between Chevy and Gmc and other Ford dealerships, Currie made me feel very comfortable and welcome and they were very very patient with me (I'm very picky) while i test drove multiple vehicles. I did end up buying a 2019 f150, and not because of the amazing deal i received but because of the comfortable and pleasant service. Thank you Currie Ford, you will have all of my business from now on. More

Currie Ford Review Jim is always very helpful and professional with any purchases we make for our company. He takes the time to research and find the correct match to Jim is always very helpful and professional with any purchases we make for our company. He takes the time to research and find the correct match to what we are looking for. More

2020 Ford Explorer Purchase Our salesman Andy Hamda was excellent ! He was very knowledgeable on the Explorer's features & fully explained them to us. We did not feel rushed Our salesman Andy Hamda was excellent ! He was very knowledgeable on the Explorer's features & fully explained them to us. We did not feel rushed or conned . He worked & stayed with us thru the whole process. He is a professional that your dealership can be proud of. We love our new Explorer ! More

My favorite dealer and service shop I bought a car at Currie Motors for the first time in 2017 and ever since they get all my cars for service because they have a comfortable environment I bought a car at Currie Motors for the first time in 2017 and ever since they get all my cars for service because they have a comfortable environment, they discuss my options, the prices are reasonable (and I check!). They are never pushy, and always respectful. I bought my latest car last month and the experience was quick and simple. I’ve lived in different parts of Illinois and Currie is easily my favorite Ford dealer. Keep up the good work! More

I like the car, but the process was difficult at best. I saw a 2017 Ford Escape online that caught my interest, so I scheduled a time to test drive it. When I arrived, I explained I had a hard stop at a t I saw a 2017 Ford Escape online that caught my interest, so I scheduled a time to test drive it. When I arrived, I explained I had a hard stop at a time to pick up my children, and even if I liked the car, I would need to come back. I ended up liking the car enough to have the dealership pull my credit and see what financing numbers would look like. While on my lunch at work the following day, I contacted my bank, Chase, to see if I could secure better financing, to which I was able to. Fast forward, I returned to the dealership with the pre-qualification letter from Chase and was at the point where I was speaking to Mr. Nassar regarding financing. The rate I was approved for through the dealership at the beginning was at 5.99%. Upon presenting the better financing option from Chase, I was asked to leave the room while he verified it was legitimate. Afterwards, I was pulled back in to where Mr. Nassar was visibly agitated. He proceeded to tell me that if I wanted to use Chase as my finance company, that there would be a fee passed on to me since they didn't directly deal with them. I explained to him my financing offer was for a dealership that was listed on Chase's site as a preferred dealer, and in fact, their dealership was on the list and handed him a printed copy of the list, with Currie Ford highlighted. He scoffed at this and presented me with another financing offer at 5.49%. I stated, I would prefer to finance through my bank. He reaffirmed that there would be a fee passed onto me for their dealership doing business through Chase. I stated that it was fine and I would take it up with Chase. He then back peddled and said legally he couldn't pass it on and that the dealership's bottom line was more important than my financing offer. Subsequently, towards the end of the financing paperwork, he gave me grief that he had "everything ready to go yesterday" and stated "the world doesn't stop for you" and continued to insinuate that my business wasn't needed nor wanted. Ultimately, I was able to finance through Chase bank with my better financing offer. Also because of my experience, I have sent a letter to Chase to inform them of my experience of trying to be bullied out of working with bank when they are a preferred dealer. Additionally, the salesman promised a full tank of gas upon completion of the sale and it left the lot with a quarter tank. When I questioned him about why it was a mistake, he stated Mark Kischkel had already left for the day, and said he would ask Mark to mail a gas card and it should arrive by Wednesday. As of today, almost two months later, it still hasn't arrived. I would assume it either was lost in the mail, or based on my experience with the buying process, probably wasn't mailed. More

Really enjoying my new Ranger. Thanks again to the team at Currie Ford Frankfort for an outstanding job from sales to service. Thank you so much I’m very pleased. at Currie Ford Frankfort for an outstanding job from sales to service. Thank you so much I’m very pleased. More