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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,221 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,221 reviews

August 06, 2024

I’ve said it before and I’ll say it again. Mathew is the person I go to, he’s great and he knows me and my vehicles. DCH has gone above and beyond with my 2023 Tacoma and my girlfriend’s 2024 More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and kind words! We’re thrilled that Mathew and the DCH team have consistently exceeded your expectations. It’s great to hear that you’re happy with both your Tacoma and your girlfriend’s Corolla SE. If you need anything else, we’re always here to help!

August 05, 2024

Avi, he was amazing from start to finish. Being out of state they made it very easy for me to buy a car. More

by KEITHASONICHSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Avi provided exceptional service and made your out-of-state car purchase smooth and easy. If you need anything else or have any more questions, don't hesitate to reach out. Enjoy your new car!

August 04, 2024

Everyone filled seamlessly after our original sales rep left the dealership. Dillon completed our transaction was friendly and thorough. More

by slsyska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Aug 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear Dillon provided a smooth and friendly experience for you. If you need anything else or have more feedback, feel free to reach out. We appreciate your support and hope to see you again soon!

August 04, 2024

Excellent salesman Cory. Great person. Picked me up at my home and worked on getting me the best rate. More

by ABMINC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
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Aug 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We’re thrilled to hear that Cory provided excellent service and went the extra mile to ensure you got the best rate. I’ll be sure to pass along your kind words to him. If you need anything else or have any more questions, feel free to reach out. Thanks again!

August 04, 2024

Relatively Quick service, nice waiting area, a little expensive, very pleasant staff in al departments More

by laurazvalentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maffucci
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Aug 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re pleased to hear that you found our service quick and our staff pleasant. We strive to provide a comfortable waiting area and efficient service. We appreciate your feedback regarding the cost and will take it into consideration as we continue to improve our services. If you have any other comments or need assistance in the future, please let us know!

August 03, 2024

Melissa the salesperson was fantastic. . Support staff was very accommodating. I got the best price and the whole sales process was a pkeasure More

by JAKEYFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Melissa and our support staff made your experience fantastic and that you were pleased with the price and process. If there’s anything more we can do for you, don’t hesitate to let us know. Enjoy your new vehicle!

August 03, 2024

The dealership was wonderful, Melissa was so helpful and extremely supportive throughout the process. Wouldn’t have been able to get the car of my dreams without her! Thank you. More

by SOPHIAAMARIEE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Melissa made your experience so positive and helped you get the car of your dreams. We’ll be sure to share your appreciation with her. If you need anything else, don’t hesitate to reach out. Enjoy your new car!

August 03, 2024

Matthew was pleasant, courteous and prominently his demeanor. He answered my questions and looked up my tire warranty information in a timely manner. More

by cajmcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're delighted to hear that Matthew's courteous and efficient service met your needs. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!

August 01, 2024

Matt in service was the best. The mechanic didn’t rotate tires and I had to go back a second time. More

by dlawton52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt in service
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Aug 01, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 01, 2024

Friendly, helpful, happy pleasant , very clean Great coffee.. ha!…..take their time to help in anyway!!!! More

by Douglas Kearney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for the great feedback! We’re thrilled to hear that you found our team friendly, helpful, and pleasant. We’re also glad you enjoyed the coffee! If you need any further assistance or have more questions, we’re here to help.

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