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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,776 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,776 reviews

June 23, 2023

Honest, professional and great customer service. I like the service video while I waited. Cost seems average. More

by Travelgal358
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 23, 2023

This dealership really tries to understand their customers. Thank you for good and great service.. More

by llmadison
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 23, 2023

Excellent service, quality personnel and very friendly atmosphere! Laura Fusaro was very helpful and kept me up to date on my service progress!! More

by JMINGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Fusaro 5-star review
Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Laura Fusaro was able to take care of your vehicle in a timely manner!

Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Laura Fusaro was able to take care of your vehicle in a timely manner!

June 23, 2023

Excellent communication from Thomas. He really cares about his clients. I never had to call him about anything. He was on top of everything. I will definitely be going back to work with More

by Shavette
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

DCH Wappingers Falls Toyota responded

Thomas is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 23, 2023

Easy, no hassle, friendly buying experience. After searching the tri-state area for a vehicle, this dealership connected all the dots. The right vehicle, at the right price, easy purchasing pr More

by lc34
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that Zion was so helpful during your visit!

June 22, 2023

Good service, courtesy, easy in and out. Keep you abreast of what’s going on. More

by neilcov1031
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 21, 2023

Great service and very informative. Took the time to go over things and help set the car up. More

by ROMANOELZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

June 21, 2023

I loved the service. It was very good and helpful. I’m glad I chose this company. More

by Eduardo1975
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 21, 2023

Waited 2+ hours just for oil change and a tire rotation when I go to the Honda dealer. It takes me 45 minutes and I’m out. More

by calderond10701
Service Time
Recommend Dealer
No
Employees Worked With
??? none of the above
Jun 23, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

June 21, 2023

Process for buying my car was smooth and positive. People were respectful and listened to my needs More

by Rewood55
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zion Moore. Five stars
Jun 22, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

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