DCH Wappingers Falls Toyota

My service was excellent as of now I have my AC fixed. I would also like to thank my Service rep Lauren for her excellence and professionalism caring and kindness she showed me during my visit at Toyota I would also like to thank my Service rep Lauren for her excellence and professionalism caring and kindness she showed me during my visit at Toyota . Thank you very much Lauren More

Service was great, the team explained all that I needed to know, they were friendly and professional. to know, they were friendly and professional. More

Great service but had to wait a while due to a backup in their garage their garage More

This was the easiest experience of my life! These two made the process easy and I left feeling great about my purchase :) These two made the process easy and I left feeling great about my purchase :) More

Wappingers Falls Toyota is a very good place to have my car service, because of the experience of the service staff and the advisors who are professionally trained in their office to provide the best care car service, because of the experience of the service staff and the advisors who are professionally trained in their office to provide the best care for my vehicle. More

They are timely, friendly, let you know what is happening. Courteous and very reliable, professional. happening. Courteous and very reliable, professional. More

I’m very happy with your service team. Thank you so much. I will come back Thank you so much. I will come back More

DCH Toyota was very professional they provided me a loaner and solved a problem with my vehicle that most other dealers were unable to solve. I would recommend using DCH for all your Toyota needs. loaner and solved a problem with my vehicle that most other dealers were unable to solve. I would recommend using DCH for all your Toyota needs. More

I don’t know for sure yet, but the “nonstandard” way they handled the NY State Drive Clean rebate has all the appearance of a scam to defraud a government agency, by denying me the rebate and then collecting handled the NY State Drive Clean rebate has all the appearance of a scam to defraud a government agency, by denying me the rebate and then collecting from NY State anyhow. I really hope it’s not a scam because I’d like to be able to believe these are honest decent people. They told me I could not get the rebate taken off the price of the car, but if I signed the rebate application forms they would repay me later. In order to apply for the rebate, they had me sign forms which created the appearance that I had already received the rebate. I DID NOT EVER receive the rebate. They produced a revised sale document some time after the sale which appeared to indicate that I had paid $1,000.00 less than I had actually paid, and listed the rebate among the items as if I had already received it. They then sent NY State a fraudulent sale document which showed that I was given the rebate and paid $1,000 LESS than I actually paid. If DCH Toyota does end up sending me the rebate amount as promised then perhaps it’s not a scam, but I’m still appalled that they would risk creating such an appearance. To erode customer trust for absolutely nothing seems pointlessly stupid. And if it is a scam, then to so adversely affect customer impression for so paltry a sum is almost as stupid. Now, every time I look at the car I feel sick. American consumers don’t expect a major brand like Toyota to engage in this sort of criminality, or to condone dealerships that do. More

Mathew Rivera was a great help in resolving an issue I have had for over 9 months. have had for over 9 months. More