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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

January 21, 2025

Joe Degroot is the reason I came back to this dealership. He is a pleasure to deal with and very knowledgeable More

by GMMB1970
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Joe made such a positive impression and helped bring you back to our dealership. We truly appreciate your feedback!

January 21, 2025

Judy was very helpful when I brought my car in. Judy was very attentive to listening to my concerns. In fact I have never had a bad experienced a bad encounter at DCH. Lauren also helped me with More

by Terrytsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're so glad to hear that Judy and Lauren were able to assist you with your car and address your concerns. We truly appreciate your kind words and are proud to have such dedicated employees on our team!

January 21, 2025

I bought my first car back in April 2024 but was unfortunately totaled my car in November. The dealership and Avi were so helpful in getting me back in a safe car and answered all my questions along More

by MMARSHALL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

We’re so sorry to hear about your car, but we’re glad Avi and the team could help you find a safe replacement! Thank you for sharing your experience, and we’re always here to assist with any questions you may have. Wishing you safe travels in your new car!

January 21, 2025

Josh was very accommodating and helpful. His Knowledgeable about the inventory was very comforting I’m grateful to have had him. More

by jgoodwin22190
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Josh was able to assist you with his knowledge and made your experience comfortable. We truly appreciate your feedback!

January 21, 2025

They were all so nice and helpful with my service! They were also super quick More

by NICOLEGRANATA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that we could provide fast and helpful service. We look forward to serving you again!

January 20, 2025

We worked with Joe Degroodt, who was outstanding. He was very informative, answered all questions efficiently, and made the process very smooth. Due to his professionalism my daughters first car expe More

by Zdproses4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime (from Finance) was excellent
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Jan 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so happy to hear that Joe made your daughter's first car purchase such a positive experience. We'll be sure to pass along your kind words to him. Enjoy the new ride!

January 18, 2025

We are long time Toyota customers who have had our cars serviced here and purchased our 2nd car because they are reputable More

by PUPPEELOVE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saned Neishewat. Five Stars
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for being such loyal customers! We truly appreciate your continued trust in us for both servicing and purchasing your vehicles. It means a lot to know that our reputation and service have kept you coming back. We look forward to continuing to serve you for many years to come!

January 18, 2025

Service took way much longer than I was told it would, and the service department were very eager to try and upsell additional services. More

by ewb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 18, 2025

Found my car at Wappingers Toyota thru CARFAX app. My friend with 40 years in the car business suggested the car I called Wappinger's and the made an appointment Took a test drive with the salesm More

by robertschmitt153
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Raymond Hess provided you with excellent service and helped you navigate the process smoothly. It’s great to know you're enjoying your car and all its features, especially CarPlay! We appreciate your trust in us and look forward to assisting you again in the future. Enjoy your new ride!

January 18, 2025

Outstanding service. Smart. Mike was super!! Total experience was a pleasure!! This was the third tundra I have purchased from them and each experience has been fanta More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Mike and the rest of the team provided you with outstanding service once again. It’s an honor to have you as a loyal customer, and we’re so grateful for your continued trust in us for your Tundra purchases. We look forward to serving you for many years to come!

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