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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,043 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,043 reviews

August 18, 2022

Very friendly, very helpful! I’ve been buying cars her for many years and always recommend them to others! More

by JJRC13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Aug 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 18, 2022

The staff was helpful, professional, and friendly. The service need for my vehicle was explained up front and there were no hidden costs. The service waiting room was very clean and user friendly. More

by CHARMAINEWAYLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Aug 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 18, 2022

Asked for a small repair to be done during an oil change. The exhaust heat shield had come loose and needed to be reattached. Dealership wanted to charge 150$ for an hour of labor, I declined, and car was More

by clarkthomas00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ciarra Arias
Aug 23, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 18, 2022

almost a week I buy car and stell waiting for app for instal star remote, and is paid , when I will get? More

by MPV113
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Naeem Randall
Aug 23, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 18, 2022

The is fast and excellent with servicing. A clean and roomy waiting area. They investigated installation of an accessory thoroughly. More

by Benv
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 17, 2022

After coming to terms they honored the deal. Nine ten elven twelve thirteen fourteen fifteen More

by LADYIWRITES
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 17, 2022

The staff was friendly and the time my car was finished was under the time that they said More

by mstrub62058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

August 16, 2022

I am never disappointed with this Wappingers Falls Toyota dealership! Always very professional and friendly. More

by LNELSON3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 16, 2022

I was a great experience. . the wait was very reasonable.. service advisor was thorough and atentive More

by riccardifr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciarra Arias
Aug 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 16, 2022

I had an appointment scheduled for an oil change & tire rotation and it took them 2 hours to do it, please that came after I did left way before and if I don’t ask about my car they would not approached me More

by anghellitamartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 17, 2022 -

DCH Wappingers Falls Toyota responded

Hello anghellitamartinez, I'm sorry to hear this. I'd like to learn more of what happened. Please contact me at you earliest convivence. Thank you, Ben Carlson Fixed Operation Manager 845-296-4261 bcarlson@dchusa.com

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