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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,993 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,993 reviews

July 27, 2021

I walked into DCH Toyota and immediately felt at home. I was greetted by Avi with a “If you need anything let me know” not a how can I sell you something greeting. I wanted a car that I thought I could not More

by CHACHI68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It sounds like Avi went above and beyond to assist you and ensure your experience was nothing less than satisfactory. We truly appreciate your kind words and hope to see you again in the future!

July 26, 2021

While at Toyota getting car serviced service department is always friendly and courteous, asking if have any questions regarding work that has to be done More

by toni.difazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with us!

July 24, 2021

Melissa was our initial sales person. She was very thorough and helpful in identifying the car as we wanted to test drive. Melissa had to go on vacation. She turned over our relationship to Kurt. Ku More

by EDDYTME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfrin Quezada
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! It sounds like Melissa and Kurt went above and beyond to assist you and make your experience a memorable one. At our dealership customer satisfaction is our top priority and we're happy to have met that mark!

July 23, 2021

The last two services I had at this dealership was not up to my expectations a water pump was installed and it leaked had to bring it back for a replacement.also oil change was performed and the filter they More

by rumrunner2954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Moreno
Jul 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact our Operations Manager Ben Carlson at 845-296-4261.

July 23, 2021

nice team, nice truck, thanks all. clean and good nice team, nice truck, thanks all. clean and good coffee. how about a free travel mug for all your buyers? or.... your choice? I'm just using u More

by LEXIE.HAIN
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback, Lexie! We truly appreciate your kind words and hope to see you again soon!

July 23, 2021

This is my 3rd Toyota from this location. Service and sales department are always helpful and knowledgeable. Great experience with all interactions. I think I made Dylan’s top 5 customer. More

by LISAADOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfrin Quezada
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We truly appreciate your kind words and your loyalty to our dealership over the years!

July 23, 2021

This was the easiest, most stress-free car purchase I've ever experienced. There was no pressure at all. From the minute we walked in until the minute we left, we trusted every person we worked with. They h More

by MIKE93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington, Wilfrin Quezada
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and hope to see you again soon!

July 23, 2021

They did a awesome job getting me in my new car. They where very kind and understood what I wanted. Definitely will be going back when I need a new car. Thanks so much. More

by NICOLELEEANDERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pinkal Patel
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Nicole, thank you for the positive five-star review! It's a pleasure to know you had such a great experience working with our team!

July 22, 2021

Staff friendly and helpful. Service was fast and they checked the recall on my RAV4. I did feel the air cabin filter replacement was pricey and it should not have been more than $40.00. I’m still unde More

by portoffrans1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact our Operations Manager Ben Carlson at 845-296-4261.

July 22, 2021

Their communication is complete crap. Salesman wasn’t clear on warranty, wasn’t clear on final price, didn’t give me any info on if I had to return former plates to dmv. An absolute mess and a truly awfu More

by AvoidAtAllCost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Boye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Jason Hayes
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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