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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,034 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,035 reviews

July 22, 2021

Their communication is complete crap. Salesman wasn’t clear on warranty, wasn’t clear on final price, didn’t give me any info on if I had to return former plates to dmv. An absolute mess and a truly awfu More

by AvoidAtAllCost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Boye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Jason Hayes
Jul 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 22, 2021

Staff friendly and helpful. Service was fast and they checked the recall on my RAV4. I did feel the air cabin filter replacement was pricey and it should not have been more than $40.00. I’m still unde More

by portoffrans1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact our Operations Manager Ben Carlson at 845-296-4261.

July 20, 2021

Incredible experience with DCH Wappingers Falls Toyota The staff was super friendly nice and clean place would recommend Michael Newsham was great and would 100% recommend More

by OCHOA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! It's a pleasure to know you had such a great experience working with our team and we hope to see you again in the near future!

July 19, 2021

Prices went up tremendously.. it would have been nice to grandfather in your old customers or post signage.. I drive a toyota to save money, needless to say I will never be coming back. More

by ZARRILLI418
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 19, 2021

All employees were excellent to deal with. Kurt was very patient explaining everything about the car to my wife and I. Dylan explained all of the paperwork well. More

by MARTYHANSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt
Jul 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy our team could assist you and make your experience a good one. We look forward to seeing you again in the future!

July 19, 2021

DCH Wappingers is the best. I bought my first RAV4 from them in 2015 and just drove away in a new 2021 RAV4 last week. Dan Sweeney is great and ensured we got exactly what we wanted and ahead of schedule. More

by LAHUBLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
Jul 20, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! It's a pleasure to know you had such a great experience working with Dan and he could assist you during your car buying experience. We truly appreciate your loyalty to our dealership and look forward to working with you again!

July 17, 2021

They were great and Michael O'hare was wonderful. I appreciate the no pressure and they answered every question we had. I would come to your dealership again. Thank you More

by DIORIO488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Jul 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know Michael could assist you and make your experience a memorable one!

July 17, 2021

I work in sales at a dealership, told them that but they still tried to hit me with a $1,000 fee, and the sales rep said it was for the tires, brakes and the fact that they detailed the car. Besides that ev More

by SKINCT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Lenahan
Jul 21, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 16, 2021

My contact Michael was knowledgeable and friendly. He listened to me and took good care of my car in a timely manner. I especially liked that the car service was back. Ashley was polite and seemed to enj More

by barbaradegeorge
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 19, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Michael and Ashley!

July 16, 2021

Good experience happy with the highlander. Very good service. Wood go back for next car purchase recommend to other people and friends and would return More

by RANGEVINE713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Jul 16, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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