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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,752 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,752 reviews

March 22, 2022

Car is leaking oil. Have to go back to the dealer and see I if there is anything wrong with the service that was performed More

by poiypoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Giordano
Mar 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

March 21, 2022

Helpful, returned my calls & texts answered any questions we had and explained details to us More

by LULAMB16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 21, 2022

Brought my truck their for a electrical problem. They looked it over test drove and put 15 miles on it Time and time again they couldn’t find the problem. They eventually gave up and told me to come More

by JD725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Mar 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

March 21, 2022

After waiting 1 hr for a tire rotation they came out to tell me I needed new tires and can’t rotate. If I would have known ,I would have gotten new tires but was told it would be another 1.5 hours wait. More

by katrina624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who looked at the vehicle
Mar 24, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

Mar 24, 2022 -

katrina624 responded

Who do I ask to speak with as this is the general number ? I expressed my frustration with service writer and they didn’t seem to care to pass on this information to service manager .

Mar 24, 2022 -

DCH Wappingers Falls Toyota responded

Hello katrina, My name is Ben Carlson I'm the service director. My direct number is 845-296-4261.

March 21, 2022

Sales man was so helpful and so easy to work with Matthew Rivera I will recommend it to family and friends More

by RSUGERSNAP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Mar 22, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know you had such a great experience and we look forward to working with you again in the future!

March 20, 2022

Excellent service every time,always helpful and informative from sales to service that's a big plus for us..[my family owns 9 toyotas different models] More

by SURIKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Evin Calderon, Mike Giordano
Mar 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 19, 2022

Buying a car is always stressful but the combination of internet sales and actual sales rep worked very well and we knew what cars they had in stock and we got to see/ test drive what we wanted. More

by Gabor K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 19, 2022

Clean, professional satisfaction is guaranteed, highly recommended definitely will be going back for future service More

by Drea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DCH Wappingers Falls Toyota responded

Drea, thank you for the excellent five-star review! We look forward to working with you again in the future!

March 18, 2022

Excellent service experience. My 7:30 am appointment started on time, all work was explained in detail and lasted only the 45 minutes I was told it would take to accomplish. I was More

by MANDRAS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 18, 2022

I always have my Toyota serviced here. The service team is very professional and Tom, my service advisor, will always go the extra mile to make sure I'm taken care of. More

by Gabor K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DCH Wappingers Falls Toyota responded

Gabor, we truly appreciate your kind words and your loyalty to our dealership!

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