Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,981 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 6,981 reviews

October 14, 2023

Customer service rep Judy did an excellent job in addressing my needs with my problem. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Oct 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with Judy. We are so glad that she was so helpful during your visit!

October 13, 2023

Met my needs. No stress. Fastest car buying experience. In and out when I picked up my car More

by PTCOMP5404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

October 13, 2023

Service was efficient and friendly. Waiting room and bathroom was clean and quietly. Tgank you More

by STYANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 13, 2023

The staff are very professional and friendly. They provide updates as needed. They ensure that all services are completed in a timely manner. More

by ELIZA35000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

October 13, 2023

Matt Rivera is the best service agent. I come all the way from white plains just to have my car serviced by him. He is honest and trustworthy so I go where he is. More

by lb727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

Matt Rivera is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Oct 14, 2023 -

lb727 responded

He has been my advisor since 2011 and I won’t go to anyone else. I know I will always be dealt with fairly and honestly when I go to him.

October 12, 2023

Loving our Tacoma! Chris was an awesome guide. Jaimie made the process painless. Thanks guys! More

by JHAACK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Chris and Jaimie provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

October 11, 2023

WAS TOLD A VEHICLE WAS IN STOCK DROVE THERE TO SEE IT IT WAS NOT THERE, CALLED THERE SEVERAL SEVERAL TIME, NO RETUN CALLS, THE VEHICLE WHEN THEY FINALLY GOT IN THE PARTICULAR VEHICLE I WAS INTERESTED, IT WA More

by hlelaw110
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
MICHAEL
Oct 11, 2023 -

hlelaw110 responded

exactlyas written above

Oct 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 11, 2023

Service is excellent . everyon does an excellent job.i couldn't be more pleased.i was in & out quickly! More

by joanndavis2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy deems,Mathew rivera
Oct 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 11, 2023

Excellent sales staff made 100% car was completely ready to be delivered thank you very much for everything More

by DERBYC845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

October 11, 2023

Service is excellent. Truly appreciate the support from your team and your staff in this Matter More

by LDOLSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We really appreciate your kind words.

...
82
...