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DeNooyer Chevrolet

Colonie , NY

4.6
8,152 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs. My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well. Sincerely, Joel DeNooyer Get the DeNooyer Chevrolet Assurance! •World Class Customer Experience •Professional and friendly sales staff paid on customer satisfaction, not profits •Large selection of New and Pre-Owned Vehicles •Market Based Pricing
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127 Wolf Rd

Colonie , NY

12205

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Showing 8,152 reviews

October 06, 2022

The sales department is amazing but the service department is definitely lacking in quality of work and communication with the customer. More

by stevieb171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Atwood
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Damien DeDonatis
Oct 09, 2022 -

DeNooyer Chevrolet responded

Stevieb171, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

October 06, 2022

I've had several interactions with this dealership and every one has been positive. Thank you! More

by UpstateNYer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ St.Claire
Oct 09, 2022 -

DeNooyer Chevrolet responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 06, 2022

It’s always a pleasure coming to DeNooyer sales people are professional and courteous everyone there is friendly stand behind what you sell in your financial people help everybody achieve their goals of b More

by billjohnson3956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heath Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

DeNooyer Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Denooyer Chevrolet and we hope to see you again soon!

October 05, 2022

I was really pleased with Gianni. He worked hard to get use to where we needed for our budget. Everyone we worked with that day was very pleasant and easy to work with. More

by ngiorgi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianni Leto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

DeNooyer Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 05, 2022

Went in with a vehicle in mind (Equinox) to purchase and sat down with Bob Neet to figure out the particulars. I appreciated Bob's no-nonsense approach; he was a facilitator as much as a salesman and didn't More

by pmcrim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Neet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 05, 2022

It was good great bunch of people in all departments,very professional and ready to work Thanks More

by rdcip
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Armando, Dan Tran
Oct 09, 2022 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 05, 2022

Buying our Tahoe was very easy. Dan was great and super responsive and accommodating. He answered all my questions in a timely manner and was a pleasure to work with. More

by tckelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fyvie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George , Dan Tran
Oct 09, 2022 -

DeNooyer Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 05, 2022

It is a pleasure doing business with Damien at DeNooyer! Tells you what you need to hear along with answering the questions that you ask him. Straight Shooter!! During the duration of the 10.5 month Special More

by RBELL9
Recommend Dealer
Yes
Employees Worked With
Damien DeDonatis
Oct 09, 2022 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

October 02, 2022

Our vehicle was brought in 4x and didn’t get fixed. I get that leaks are hard to find but they had it for over a month between all the visits. No only that when I started to get involved DJ seemed to b More

by IsDJStillOnVacation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DJ St.Claire
Oct 07, 2022 -

DeNooyer Chevrolet responded

Hi there, we regret your most recent visit with us was not up to the standards we strive for. Your feedback helps us improve, so thank you for taking the time to let us know how we did.

October 02, 2022

Jonathan was great. He kept me updated on every step and followed up with me when my other part was in and helped me make that appointment! More

by HANNAHP00H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

DeNooyer Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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