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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,338 reviews

July 23, 2023

Fast service. Got me in and out quickly as requested as requested. Friendly staff too. More

by ojp5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jul 24, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

July 23, 2023

Do not buy a hyundai. The cars are ok but I should not have to wait 6+ weeks for a service appointment. Categorically unacceptable. More

by BRW1526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus
Report | Print
Jul 27, 2023 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 22, 2023

The staff is friendly make you feel comfortable and willing to work with your purchase More

by tjardyssgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 21, 2023

Your team has provided professional customer service each time I've brought my vehicle in. More

by ADRIENNE.SIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Jul 22, 2023 -

Family Hyundai responded

Hello, Adrienne! Thanks for sharing your thoughts about your professional experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 21, 2023

It takes so long to get a appointment. You have to try to schedule and try to figure what you will be doing in 3 to 4 months More

by eiregirl69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2023 -

Family Hyundai responded

Thank you for your review! We work hard to make sure our guests have an exceptional experience and will take your feedback about appointment times into account. Please let us know if there's anything else we can do for you!

July 20, 2023

The service was great and my sales person was very knowledgeable.I feel as though I got a very good deal and will shop with Hyundai family again More

by GWENDOLYNFERGUSON199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Keller
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Jul 22, 2023 -

Family Hyundai responded

Thank you so much for your review, Gwendolyn! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and we look forward to working with you again!

July 18, 2023

A great experience. Christine was great to work with and I felt she was looking out for our best. More

by KKWILSOZ170
Recommend Dealer
Yes
Employees Worked With
Christine Dewitt
Report | Print
Jul 18, 2023 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad that Christine was able to help, and we hope to see you again!

July 18, 2023

Very good work place with a good team and very good people there and good results More

by TRFCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Jul 19, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We're thrilled that you enjoy working with our team! Please let us know if there's anything we can do to improve your experience in the future.

July 18, 2023

Absolutely loved my experience here. Mark was great and got us into the vehicle we came in for. Everything was so quick and smooth which we were not expecting being that it was July 4th! More

by Letta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Family Hyundai responded

Hi, Letta! Thank you for taking the time to write this review. Our customers are our top priority, so it's great to hear that Mark was able to meet your needs. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

July 18, 2023

Very friendly and professional. The parts supply worker went above and beyond to help me. More

by BRENDON8118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal from the Service Dept.
Report | Print
Jul 19, 2023 -

Family Hyundai responded

Thank you for your very kind review, Brendon. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Family Hyundai.

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