Family Hyundai

My car buying experience at Family Hyundai with Mayweather Shorter as my salesman was a smooth process. It had been 12 years since I purchased my last vehicle. My, was the process far different t Mayweather Shorter as my salesman was a smooth process. It had been 12 years since I purchased my last vehicle. My, was the process far different this time. However, I did my homework as buyer and knew what I was looking for. In walking into the dealership, meeting Mr Shorter, discussing the matter of my purchase of a vehicle was a good experience. Of course having done my research and homework provided the required knowledge I needed to help make the transaction doable and work seamlessly as possible. I must say, Mayweather served me well with proficiency, great knowledge and confidence on his part of the transaction. Thereby, I walked away a satisfied customer and Mayweather Shorter would be at the top of my list for recommendation to others desiring to purchase a vehicle. Sharon L Mootry More

I bought a used 2018 kia sorento in Nov 2023. Nice car. But now since Oct 2025 I have ran I to oil consumption problems, engine was just replaced April 15th or 16th. What I don't understand is 2n Nice car. But now since Oct 2025 I have ran I to oil consumption problems, engine was just replaced April 15th or 16th. What I don't understand is 2nd time I have taken my cat home and 1st time no oil in it after work on it and 2nd time took car hone after new engine and the oil was not full or topped off. I brought it back again today sat 4-18-26, Ken took it back checked it dor me and said he filled it w oil! He even said it was pretty low. How does a mechanic not check and top off oil before customer takes it? This is the whole issue and not wanting to ruin my engine? Service has been better, my service guy has been so nice as he know my frustration w this problem and me having to run back and forth to your dealership. More

Colin is very efficient at his job. He's always checking on you throughout your wait, he's always knows about each and every detail with any issue with my car after I explain it to him. He's always checking on you throughout your wait, he's always knows about each and every detail with any issue with my car after I explain it to him. A wonderful guy to have on your team! Thanks Colin!! More

They had to trace an electrical issue with the hybrid 12V battery system. It took 8 days but they had me in a good loaner vehicle until it was ready. battery system. It took 8 days but they had me in a good loaner vehicle until it was ready. More

It was a very busy day and Donette set up the shuttle to bring me back and forth so Indidnt have to wait in the dealership bring me back and forth so Indidnt have to wait in the dealership More

SERVICE DEPARTMENT CANNOT RESOLVE THE PROBLEM WITH MY ENGINE, WHICH IS THE SAME PROBLEM THAT EXISTED WHEN I BROUGHT IT IN WITH 98,500 MILES IT NOW HAS 105,000 AND THE ISSUE STILL EXIST....! ENGINE, WHICH IS THE SAME PROBLEM THAT EXISTED WHEN I BROUGHT IT IN WITH 98,500 MILES IT NOW HAS 105,000 AND THE ISSUE STILL EXIST....! More

Giovonni was very friendly and knowledgeable. Our purchase was resolved in a fair amount of time. Other staff were aso friendly. Our purchase was resolved in a fair amount of time. Other staff were aso friendly. More

They were friendly, helpful, informative, always in contact and hardworking. Their attitude, tenacity to try to get a positive outcome was great. contact and hardworking. Their attitude, tenacity to try to get a positive outcome was great. More

Always friendly, punctual and informative Family Hyundai is always super friendly with their customers and will explain everything my car may need or what work has been completed. They are very punctual. is always super friendly with their customers and will explain everything my car may need or what work has been completed. They are very punctual. More

I Always have a good Experience Never had To Complain About Anything And Colin Is The Best Thank You. About Anything And Colin Is The Best Thank You. More