
Family Hyundai
Tinley Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,355 reviews
Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! comfortable waiting room atmosphere, family friendly service, enjoyable experience! More
Polite, answer their phones in a short amount of time Listened to my problem and explained it time Listened to my problem and explained it More
Dealership was concerned about proving me wrong instead of focusing on the issue. I shared something that changed in my vehicle but they did not agree. of focusing on the issue. I shared something that changed in my vehicle but they did not agree. More
Fast great service from the moment you arrive to the time that they work on your car. that they work on your car. More
Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More
Had an internet deal done with agreed pricing on a new Hyundai Tucson hybrid and our trade value and the discounts to be applied, including agreement to match the Carmax purchase offer on our trade in. Wh Hyundai Tucson hybrid and our trade value and the discounts to be applied, including agreement to match the Carmax purchase offer on our trade in. When we got there they appraised the trade and agreed on the value, then did all the switching out of the vehicles. They then sent a guy by trying to sell us all kinds of aftermarket expensive garbage, wasting an hour of our time. Then they let us sit for another hour before we went into the business office to sign the paperwork and they weren't busy. In there they pulled a switch and did not give the $500 dealer credit originally in our verbal agreement and they said it was already included. They also tried to give $1,000 less than the Carmax offer sheet and agreed trade value. They said that we were given the amount of trade value less the sales tax credit on the trade. We raised our objections and argued for an hour with several people including the manager. Told them to give our keys back and put the old plates on our car. After another round of their xx, they agreed to give full trade value, which had been specifically agreed with the salesman and internet person. They weaseled out of the other $500 credit, but since I had spent three hours there already and the new car was ready to go with our plates on it, we decided to take the car and get out of there.. The guy in the business office then wasted more of our time trying to do the hard sale on maintenance, tires and wheels and extended warranties, which we told him 3 times we did not want. This simple deal took the longest amount of time I have ever spent purchasing a new vehicle and I have bought well over 100 new cars between personal and business use in the last 30 years. The salesman was polite and tried to explain our verbal agreement to his slimy boss, who took over and tried to screw us. Horrible experience. We will never go back to this dealership again. More
Customer care was kind and assessed need,and concerns in regard to the vehicle. Thank you. regard to the vehicle. Thank you. More
My car went right in, no waiting. Oil change etc.work and recall work all done in 2 hours. Quick check out went well. I'm not sure if windshield fluid was added. Oil change etc.work and recall work all done in 2 hours. Quick check out went well. I'm not sure if windshield fluid was added. More
I was pleased with this service. I was not pleased that I had to buy a battery. I was not pleased that I had to buy a battery. More