Ferman BMW
Palm Harbor, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a wonderful experience with Bill Comninel. His knowledge was helpful with buying my daughter her first car! He was a pleasure to work with! His knowledge was helpful with buying my daughter her first car! He was a pleasure to work with! More
Excellent service, fantastic products and technology, great experience, and they know cars inside and out. great experience, and they know cars inside and out. More
Awesome buying experience! They didn't try to oversell any extras but made a great suggestion on one of the packages. Joshua did an awesome job helping me choose my options c They didn't try to oversell any extras but made a great suggestion on one of the packages. Joshua did an awesome job helping me choose my options carefully. He communicated throughout the process. More
Service tech Josh was very “know best” and zero help. Everything about the experience from the ridiculous pricing, poor customer service and zero solutions to the problem was pathetic. Hard to believe th Everything about the experience from the ridiculous pricing, poor customer service and zero solutions to the problem was pathetic. Hard to believe this service department represents BMW. They make you feel like you’re a nuisance. Never again will I buy another vehicle from Ferman. More
This was the best service appointment. Did not have to wait to check in and all employees were friendly. The scheduled service was done quickly. I was impressed with the service Did not have to wait to check in and all employees were friendly. The scheduled service was done quickly. I was impressed with the service More
On time service, knowledgeable and delivered as promised. Sal is very helpful service consultant for Ferman BMW! Sal is very helpful service consultant for Ferman BMW! More
My service advisor Jamie is great. They offer a loaner vehicle which is very convenient. My only complaint is that they put about 15 miles on my car. I would prefer to drive it myself They offer a loaner vehicle which is very convenient. My only complaint is that they put about 15 miles on my car. I would prefer to drive it myself and return if any lights come back on. More
Service went well. No one checked me in and took the vehicle vitals (mileage, damage check, etc) upon arrival at 7:50am. This flowed down the initial intake process. Ot No one checked me in and took the vehicle vitals (mileage, damage check, etc) upon arrival at 7:50am. This flowed down the initial intake process. Otherwise the experience was fine. More
Salesman knowledgeable gave honest recommendations. Sales manager was fair when valuing my trade in. Also allowed me to add my motorcycle to my trade in. Sales manager was fair when valuing my trade in. Also allowed me to add my motorcycle to my trade in. More
Didn’t fill washer fluid during oil change, came in with light empty on and left with it on. no video inspection sent, said they couldn’t locate it light empty on and left with it on. no video inspection sent, said they couldn’t locate it More