Ferman BMW - Service Center

Nick is a great service advisor and always ensures that maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. maintenance team lead by Dustin Ryan takes great care of my M3. The very best team. Josh always hand washes my car and also takes meticulous care. Ferman BMW is the best at showing appreciation for Veterans. Excellent dealership. More

I am always treated well Sal has handled the intake in the past and he lets me know what to expect Appreciate that the car gets washed ! the past and he lets me know what to expect Appreciate that the car gets washed ! More

Jamie is an amazing Service Advisor and I had a very good experience. The whole team did a great job and were thorough in their work. experience. The whole team did a great job and were thorough in their work. More

Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More

Excellent customer service! !! My service advisor was professional, knowledgeable and helpful! Wish you all a Merry Christmas❣️ !! My service advisor was professional, knowledgeable and helpful! Wish you all a Merry Christmas❣️ More

Hi The staff was very helpful And my issue was resolved even if other things occurred. even if other things occurred. More

Kind, courteous, professional, efficient, and made sure that all my needs were taken care of. that all my needs were taken care of. More

The driver’s door handle my X5 is peeling and the dealership refuses to replace or warranty the item. dealership refuses to replace or warranty the item. More

Long, really need loaner cars for lengthy service issues Staff is always professional. Facilities clean Staff is always professional. Facilities clean More

Nick should be the role model for all service anything anywhere. Nick is the best anywhere. Nick is the best More