Ferman BMW - Service Center

Service tech was rude. what happened to getting your car washed and vacuumed after service what happened to getting your car washed and vacuumed after service More

I love, love, love my new car! Everyone here was so helpful. My last car was a 2006, so I had to get a long intro on all the new technology, but it was done with patience and a smi Everyone here was so helpful. My last car was a 2006, so I had to get a long intro on all the new technology, but it was done with patience and a smile. From special ordering the car (I picked my own color) to driving it off the lot, I felt taken care of. Quality service all the way, for sure. Everyone I dealt with was professional and helpful. Jeff helped me do all the paperwork before I got there, so picking up the car was seamless. More

Poor. Was provided wrong information. Feeman made a mistake and then did not want to help afterwards. Text me for more information Was provided wrong information. Feeman made a mistake and then did not want to help afterwards. Text me for more information More

Quality of service was top notch. Communication is key and I was always kept up to date Communication is key and I was always kept up to date More

The dealership is always professional, communicate well, video the progress and make it easy to use them. video the progress and make it easy to use them. More

Great customer service. Jamie was professional and maintained open communication throughout the process of fixing the software issue. Leah was amazing- knowledgeable and fri Jamie was professional and maintained open communication throughout the process of fixing the software issue. Leah was amazing- knowledgeable and friendly. More

Always friendly and polite, from the sales team to the service team! Love the coffee and snack station as well! service team! Love the coffee and snack station as well! More

I found the service to be extremely expensive and have asked for a professional courtesy asked for a professional courtesy More

Everything was great. Sal my service representative was very helpful and the work done was fully to my satisfaction. Sal my service representative was very helpful and the work done was fully to my satisfaction. More

Everything was great. All was delivered on time and under budget. I was surprised how good looking and tall Bob was! All was delivered on time and under budget. I was surprised how good looking and tall Bob was! More