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Five Star Ford

North Richland Hills, TX

4.9
8,327 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,327 reviews

September 21, 2018

Always easy with Rick Dike We always buy here because of the ease. we always get a good deal with plenty of help from Rick. Finance went quickly and painlessly. More

by dragon2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Low pressure David was courteous, easy going, and offered some good suggestions. I did not appreciate getting a flash drive, instead of the owner's manual that goe More

by redescape2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Deger, Joe Vazquez, Siva David "MIT" Christos
September 20, 2018

Professional, Knowledgeable and Courteous If you are looking for a Professional, Knowledgeable and Courteous dealership you need look no further than the Sam Pack NRH Team! I was treated as a More

by Kpryde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Birdwell
September 20, 2018

Best experience Dylan maples gage me a wonderful car buying experience I will recommend this dealership and salesman to all my peers, once again great car buying expe More

by Causher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2018

Great Expedience No hassle Ms. Marisa Thomas was outstanding helping us choose our SUV, She showed us the model of SUV's we were interested in and explain the difference in them More

by Escape 2018, DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
September 19, 2018

As always, we feel at home. This is our 4th car from Randall and 5 Star Ford. Randall always looks out for our best interest and has been very patient when it really mattered. My More

by Ian and Lee Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Swindell
September 19, 2018

No hassle We had a very pleasant experience at Five Star Ford. Our salesman Dylan and Joe in the finance department were very helpful and answered all our ques More

by The Barnards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
September 18, 2018

The Best in The Business Our Family has purchased 5 vehicles from Five Star and the quality of service gets better each time. Ollie and the sales team along with David in Fina More

by Rich150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2018

Quick and Easy We arrived around 8:00pm on a Saturday Night. We had a new truck within 3 hours. I didnt intend to buy at this time and wasnt really even sold on buyi More

by jthomp1379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2018

New Car Purchase Outstanding customer service. Thanks to Joshua and Marisa for a pleasant buying experience! Finance was a quick and painless experience as well. Still More

by wstrom45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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