
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,610 reviews
Excellent Dealer and Buying Experience This was an excellent experience that turned a just looking day into a great deal on a new truck. Alfred and Jeff were very helpful and made it an eas This was an excellent experience that turned a just looking day into a great deal on a new truck. Alfred and Jeff were very helpful and made it an easy purchase. The price was marked on windshield which was what got us to stop. The deal was easy was not the usual back and forth price game like most dealers. And they were very accommodating on added values wanted . The finance department was a breeze, Sam in after market was very helpful. Parts were very friendly and helpful on finding a bed liner for us . Technical advice from Jimmy was very helpful on the Sync system with my google phone. More
Ex;cellent customer service Came in with picture of what I was interested in. Colton immediately located the truck and had it brought around for me to drive. He explained all t Came in with picture of what I was interested in. Colton immediately located the truck and had it brought around for me to drive. He explained all the new gadgets that the truck had. I was ready to take it home. More
Outstanding!!! I'm pleased to say we are forever customers now with Casey at 5 Star Ford! Our experience couldn't have been better. My hubby is a truck driver and i I'm pleased to say we are forever customers now with Casey at 5 Star Ford! Our experience couldn't have been better. My hubby is a truck driver and is home only a short few days at a time. He had been in contact with Casey about the SUV we wanted. We met him of an evening after work. When we arrived we felt so welcomed as were greeted with a warm smile and a handshake. Everyone was so nice and were concerned for our needs. I was blown away, he had an Explorer ready and waiting for us. It ended up being the one. He was great about walking with us and explaining different features on the different models on the lot. We never once felt pressured. That is and was super important to us. The one we ended up purchasing is the nicest and best vehicle we have ever owned. Its packed with different features including the ones we told Casey we were looking for. After signing the paperwork, he took us out to our brand new Explorer and showed us how to use the ford app and a several other things. He really went above and beyond. We even received a follow up call from him personally. His service definitely doesn't stop after the sale. We look forward to our next vehicle purchase with Casey! More
great experience I walked in just wanting to look at a truck I was interested in that I seen online walked in and talked with Bob about the truck after over looking th I walked in just wanting to look at a truck I was interested in that I seen online walked in and talked with Bob about the truck after over looking the truck and left at the end of the day with my truck I wanted and with the help from Tut Edwards getting me the best deal possible More
Bought a car Enjoyed my experience here purchasing my vehicle. Nice people and very clean dealership. My seller Jason Howell was very professional and made sure I Enjoyed my experience here purchasing my vehicle. Nice people and very clean dealership. My seller Jason Howell was very professional and made sure I was comfortable throughout the process. I would recommend this dealership to anyone in search of a new car!! More
It was easy 2 1/2 hours after I walked in I drove out with a new Explorer. Eddie Laguana was tremendous. He listened to what I wanted and made it happen. 2 1/2 hours after I walked in I drove out with a new Explorer. Eddie Laguana was tremendous. He listened to what I wanted and made it happen. More
Car buying I have bought many cars in my life. For me this time the whole process was excellent. From the salesman (Sam Limo) to the purchasing and finance all I have bought many cars in my life. For me this time the whole process was excellent. From the salesman (Sam Limo) to the purchasing and finance all was done great and in a very timely manner. More
An excellent new vehicle experience Eddie was extremely helpful in setting up my test drive and showing me precisely what I was looking for. I'm very thorough in my background research a Eddie was extremely helpful in setting up my test drive and showing me precisely what I was looking for. I'm very thorough in my background research and therefore very specific in what I'm looking for in a vehicle. Eddie was excellent in providing and helping with everything that I needed without getting bogged down in unnecessary issues. He listened well and we were able to reach a mutual deal quickly. Likewise David was easy to deal with on the closing paperwork. It was a cash deal through another financing entity, and while he explained all my options, he didn't drag out the process and made it smooth and efficient. Bottom line, I enjoyed doing business with both Eddie and David specifically, and Five Star Ford in general. More
Very helpful and honest. I can only say I felt at home as soon I walked in. The staff was not overbearing but laid back and helpful. They gave me time to make my decision with I can only say I felt at home as soon I walked in. The staff was not overbearing but laid back and helpful. They gave me time to make my decision without any pressure at all. I walked away feeling like I got a fair price on my new vehicle. Since then they have called to make sure everything was as promised. More
Wonderful salesman I did part of this online and then met for a test drive. Excellent salesmanship! He knew immediately what I wanted and saw that everything progressed I did part of this online and then met for a test drive. Excellent salesmanship! He knew immediately what I wanted and saw that everything progressed quickly. More