Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great deal, great car! This is the fourth Ford I have purchased and each experience has been flawless. Very professional salesmen who are subject matter experts. So grateful This is the fourth Ford I have purchased and each experience has been flawless. Very professional salesmen who are subject matter experts. So grateful for a dealership I can trust! More
Vehicle traded for Hector spent a lot of time making sure I received the vehicle I wanted at a price (payments) I could afford. He is a great salesman and looked after Hector spent a lot of time making sure I received the vehicle I wanted at a price (payments) I could afford. He is a great salesman and looked after me very well. More
Great purchase experience Very friendly staff and really love the atmosphere here. Melvin and Tut explained the process and paperwork in a detailed manner and they are really h Very friendly staff and really love the atmosphere here. Melvin and Tut explained the process and paperwork in a detailed manner and they are really helpful. Highly recommend this dealership! More
Wonderful Experience every time! This is my second purchase from 5 star and Rick and they do not let you down! By far the best experience from sales to service! I’ll be back! I’ll sen This is my second purchase from 5 star and Rick and they do not let you down! By far the best experience from sales to service! I’ll be back! I’ll send my friends and family too!! Thank you for a great car and the best service! More
Great Service Was really pleased with the deal that was done. Will definitely come back to visit John. Made the visit worth while. Thank you all involved. Was really pleased with the deal that was done. Will definitely come back to visit John. Made the visit worth while. Thank you all involved. More
New Auto Purchase Experience I had a very pleasant, stress free experience dealing with Five Star Ford's Jeff Smith. Everyone was very pleasant and answered all of my questions. I had a very pleasant, stress free experience dealing with Five Star Ford's Jeff Smith. Everyone was very pleasant and answered all of my questions. More
Very helpful, informative and easy - 2018 F150 XLT This is the 4th F150 in 3 years I have bought from the dealer and each time, found the experience easy, straight forward and worth my time. From sales This is the 4th F150 in 3 years I have bought from the dealer and each time, found the experience easy, straight forward and worth my time. From sales, to after market, to financing, once again my experience was without issue, very helpful and easy to get done. More
New Vehicle Purchase I had a pleasant experience trading in my previous purchase from Five Star for a new 2018 Ford Fusion. Alfred and David were very helpful throughout I had a pleasant experience trading in my previous purchase from Five Star for a new 2018 Ford Fusion. Alfred and David were very helpful throughout the entire process! More
Awesome experience Jim made the car buying experience very enjoyable. He was laid back and not pushy. I would buy another car from him. The staff was very easy to work Jim made the car buying experience very enjoyable. He was laid back and not pushy. I would buy another car from him. The staff was very easy to work with More
Yes and NO Marisa Thompson couldn't have been more helpful nor nicer. Really enjoyed working with her. Our bad experience came at financing. The young man who Marisa Thompson couldn't have been more helpful nor nicer. Really enjoyed working with her. Our bad experience came at financing. The young man who finally helped us was efficient and pleasant BUT there were several people who were taken ahead of us to sign papers. The night manager or whoever he was, was not helpful and became abrupt. We had traveled nearly 100 miles to work with this dealership and were tired and wanted to go home. If we hadn't already turned in our leased car we would have gotten up and left. This is the only reason for just 4 stars. Rating would have gone up if better treatment at financing. Would have gone down if we could just rate the wait, after being told it would be quick and others hadn't been taken before us. Still steamed over the wait in financing. More