
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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People skills Justin,Carlos,and Joe Vasquez were remarkable , best people skills I have seen in a long time .. These 3 gentleman made my experience at 5 Star very Justin,Carlos,and Joe Vasquez were remarkable , best people skills I have seen in a long time .. These 3 gentleman made my experience at 5 Star very plesant. More
First Time I enjoyed buying a new car The process of buying a new car has always been one I didn't like. From the get go Lee was great and did not push his dealership and that is why I wen The process of buying a new car has always been one I didn't like. From the get go Lee was great and did not push his dealership and that is why I went to 5 Star Ford. He allowed me to test drive a car and before I even got in he said that if I liked it great, we would talk, and if I didn't, not to worry about and not to feel pressured about having to buy anything. 5 Star was able to find me financing, even with a bankruptcy on my credit, at a decent interest rate. I couldn't say enough great things about Lee. My son will be old enough to drive in a few years and I will come back here to buy him a car. More
I just bought my 4th Ford Edge from this dealership This is my absolute GO TO dealership. I am treated professionally and like family. I believe everyone went way above and beyond to help me get the car This is my absolute GO TO dealership. I am treated professionally and like family. I believe everyone went way above and beyond to help me get the car that I wanted. Eddie Laguana is so professional and made me very comfortable with my decision. It was a super easy experience!!! More
GREAT EXPERANCES THESE PEOPLE CAN FIND WHAT YOU ARE LOOKING FOR AND MEET YOUR REQUESTS. THEY WORK HARD TO MAKE SURE YOU ARE SATISFIED, IN EVERY RESPECT. THEY ARE PROFE THESE PEOPLE CAN FIND WHAT YOU ARE LOOKING FOR AND MEET YOUR REQUESTS. THEY WORK HARD TO MAKE SURE YOU ARE SATISFIED, IN EVERY RESPECT. THEY ARE PROFESSIONAL, AS ALWAYS, A PLEASURE TO DEAL WITH AND MAKE YOU FEEL LIKE FAMILY. JOHN, CRYSTAL, AND MIKE WENT ABOVE AND BEYOND, AND WE ARE PROUD TO BE A FORD OWNER. More
New car purchase I love dealing with Five Star Ford in NRH. Everyone is super friendly, yet professional. It's nice to walk in & be remembered from a year before.... I love dealing with Five Star Ford in NRH. Everyone is super friendly, yet professional. It's nice to walk in & be remembered from a year before....and even 2 years before. More
Perfect from start to finish! Mr. Clanton is by far the best sales associate I've ever dealt with! I was looking for a fairly specific truck and Lee found exactly what I was lookin Mr. Clanton is by far the best sales associate I've ever dealt with! I was looking for a fairly specific truck and Lee found exactly what I was looking for. The truck was located in another state but he amazingly had it moved to Five Star Ford in North Richland Hills by the next day! Always in constant communication through the entire process but never tried to "push" anything I didn't want or need. Absolute pleasure to deal with! There are A LOT of features, gadgets, and gizmo's in new vehicles these days. Jimmie Mathews took the time needed to go through and set up everything for me. He is very knowledgeable and is evident he really enjoys educating (acquainting) people with their new cars/trucks! More
Enjoyed the experience Long time connection with this dealership and have a great relationship. Marissa Thompson impressed me with her knowledge of the Ford Raptor and was Long time connection with this dealership and have a great relationship. Marissa Thompson impressed me with her knowledge of the Ford Raptor and was more than willing to follow up with questions. More
Very satisfied with our salesman! Our salesman was Alfred El-Darazi. He was so kind and helped us find the perfect car that we wanted. I want to thank him for such a great experience! Our salesman was Alfred El-Darazi. He was so kind and helped us find the perfect car that we wanted. I want to thank him for such a great experience! I have already recommended him to others that I know will be looking to buy in the near future. I was very frustrated, however, with the financing guy David Welch. I know he was doing his job but we had already been there for a couple of hours, and he persisted with the additional warranty after we repeatedly said no, for what felt like an hour! He wasn't rude at all, in fact he was very nice, but it was very overwhelming and made us less likely to want the warranty. Other than that I was extremely satisfied with the service we received and am in love with my new car! Thanks Five Star! More
Very helpful and considerate of my wants in a car. I would really like to take the time to thank Juan and Jim for their patience and determination in finding me the right car for me. This is my fourth I would really like to take the time to thank Juan and Jim for their patience and determination in finding me the right car for me. This is my fourth time purchasing a car at Five Star Ford and I've been satisfied every time. This time I was in need of something a little more accommodating to suite me and my children and with the help of those two my children and myself are satisfied with our new ride. I'm all smiles. More
New Truck Purchase 5 Star Ford is definitely the place to buy a vehicle. Stress free buying process and good communication. Robert allowed me to buy a truck; I wasn’t pr 5 Star Ford is definitely the place to buy a vehicle. Stress free buying process and good communication. Robert allowed me to buy a truck; I wasn’t pressured into a sale at all. More