Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,324 reviews
Purchase of used 2015 F250 Have bought 4 trucks from 5 Star and the last 2 were from Diron Lintz, salesman & David Hill in finance. 5 Star has a great selection of used and new Have bought 4 trucks from 5 Star and the last 2 were from Diron Lintz, salesman & David Hill in finance. 5 Star has a great selection of used and new vehicles to choose, pricing is competitive with some negotiation, sales/mgr/finance guys are very friendly, helpful and easy to work with. Diron facilitated all I needed in terms of vehicle options, discussion of features, negotiations via Myron, financing with David and clean and quick delivery of vehicle. Sam in after market department also very helpful. Very satisfied with the overall experience. More
Fantastic Experience John Hilsinger made my experience absolutely fantastic. He went out of his way to actually take me to work when we realized my new Escape wouldn't be John Hilsinger made my experience absolutely fantastic. He went out of his way to actually take me to work when we realized my new Escape wouldn't be ready until later in the afternoon. He then brought the Escape to me at work and made certain I didn't have any questions. Where else can you find such fantastic service. I'm a customer for life. More
Easy Experience Jason Howell made the lease of my new F150 seamless. I thought working over the phone and using the internet from an out of town location a breeze. I Jason Howell made the lease of my new F150 seamless. I thought working over the phone and using the internet from an out of town location a breeze. I would recommend all call and ask for Jason, I will again! Bill More
Excellent Experience I recently purchased a new Ford F-150 from this dealership. I think I am like many people and have always hated the car buying experience. This may h I recently purchased a new Ford F-150 from this dealership. I think I am like many people and have always hated the car buying experience. This may have permanently changed my mind. William May made the experience a pleasant one. My total time at the dealership was probably less than two hours. Thanks William. I will definitely buy my next car from you. More
amazing We got our last lease vehicle from Alfred and he makes it smooth and an easy process. Tut Edwards in financing made the rest of the experience even b We got our last lease vehicle from Alfred and he makes it smooth and an easy process. Tut Edwards in financing made the rest of the experience even better getting us the best deal there was to offer and to satisfy what we needed also. Overall Five Star Ford has been nothing but a great place to shop for a vehicle. We will go back when the time comes or refer friends and family. thank you Mike & Luwana Vega More
Great Car Buying Experience Helpful and patient staff that work through all details and questions you have. Easy and smooth buying process. My family trusts this business and the Helpful and patient staff that work through all details and questions you have. Easy and smooth buying process. My family trusts this business and the people that work there. More
Great car Buying ewxperience at Five Star Ford I have been using Five Star Ford for maintenance for several years and it has always been great service. This time I traded my 2010 Escape for a new I have been using Five Star Ford for maintenance for several years and it has always been great service. This time I traded my 2010 Escape for a new one and the experience could not have been better. I told them what my goals were and we were able to make a deal. More
Diron has always gone above and beyond my expectations. Always has gone the extra mile to make sure I got in the vehicle I want it and for the price range that I can do comfortably very friendly and underst Always has gone the extra mile to make sure I got in the vehicle I want it and for the price range that I can do comfortably very friendly and understanding and always has a smile on his face More
Extremely Quick As a listener of the Car Pro show I know that 5 Star is a great dealership. I bought my first car there in 2009 and was happy to return for my new tru As a listener of the Car Pro show I know that 5 Star is a great dealership. I bought my first car there in 2009 and was happy to return for my new truck. By just asking for Joshua, the GM, I was welcomed into his office and treated as if I was a long time friend. I knew which truck I wanted and that it was at the Plano store. I gave him the information and he called the GM directly to confirm it was still there. Next he looked up my file and called in my previous salesman Rick Dike. They told me that it was still there and off to the business office we went. There, David Hill took care of getting all the info for getting approved and of course the required offer of warranties. To be honest I hate this part the most. But we got it done at a good price and acceptable payments. I was in and out in about 3 hrs. I had to come back latter to pick up the truck though. When I got there they had their Tech Team there to show me how to work the sync system and other features of the vehicle. They even have classes on the SYNC on Saturdays. I can't think of a bad part of the deal. More
Will Work With You! It has not been easy since graduate school just kind of fizzled out. It. So my credit wasn't the greatest plus my parents had gotten a lease car that It has not been easy since graduate school just kind of fizzled out. It. So my credit wasn't the greatest plus my parents had gotten a lease car that was about to expire with a large bill attached to returning it. The sad thing is that I was driving that lease car after I finally found work. It was not a good situation, and Five Star helped me get a good rate on a new car while helping to absorb the price of the lease. Thank you More