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Handy Toyota
St. Albans, VT
4,222 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,222 reviews
February 11, 2024
Great service at a fair price, I had a good experience buying from Will Emmons and Handy. buying from Will Emmons and Handy. More
by katiabgrabowski
Verified CustomerFebruary 11, 2024
Planned tire rotation went fine plus checking all over the car showed future maintenance maybe at next appointment. Darren was professional, polite & friendly & explained everything before & after service the car showed future maintenance maybe at next appointment. Darren was professional, polite & friendly & explained everything before & after service. All positives! Thank you!! More
by Barb129NY
Employees Worked With
February 10, 2024
Daniel and Dennis made this purchase so easy and explained everything and took their time. thank you guys explained everything and took their time. thank you guys More
by wcap51
February 10, 2024
Donovan, SamF. , and Dennis G. were all incredibly helpful in the trade of my old vehicle and the purchase of my new car! Donovan answered every question and treated , and Dennis G. were all incredibly helpful in the trade of my old vehicle and the purchase of my new car! Donovan answered every question and treated me with the full white glove service that Handy’s strives to achieve. Sam and Dennis were helpful as well and incredibly efficient in the purchase and paperwork process. I’ll be back! More
by rachael05478
February 10, 2024
Purchase of the vehicle was fine. Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been q Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been quickly repaired under warrantee. Had 5k service 1.5 weeks before last service, maintenance message left active, told my oil filter plastic was broke and had to be replaced. Told they would let me know when the trim fix clip comes in. 3-4 days later scheduled return to fix roof trim, and clean and lubricate brakes($305 service) At last service was told by service rep, brakes service work was $305, roof trim clip minor cost likely done under warranty. Car service completed, service rep attempted to charge me $505. I immediately objected, a small trim clip should not cost $200, let alone should I be charged given I have telling service dept every time I came in since 5k odometer telling service dept about this. Finally at 39k miles service rep is telling me this was not under warrantee. Service rep consulted with other work colleagues and dropped the charge under warranted. I left the dealership, I read the service report all fluids topped off and checked. Next day I used the washer fluid, first shot of fluid, Washer fluid message indicates low requiring to refill. Washer fluid reservoir was so empty it required a whole jug of washer fluid. I don’t trust the quality of the work, or the cost is competitive. Not a happy customer at all. More
by Norm
Employees Worked With
Other Employees :
Adrienne Bowman
February 10, 2024
The service is exceptional! The people who work there plus the people in sales are knowledgeable and also patient with my questions. Very good dealership and service and I recom The people who work there plus the people in sales are knowledgeable and also patient with my questions. Very good dealership and service and I recommend Handy Toyota to anyone! More
by Moe
February 09, 2024
The maintenance department was very timely and courteous. I showed a little early time wise and it presented no problem. I showed a little early time wise and it presented no problem. More
by CAS
Employees Worked With
Other Employees :
Alan Brown, Adrienne Bowman
February 08, 2024
One of the easiest car buying experiences I’ve ever had. Adam Bentley went above and beyond to ensure we were taken care of! Best dealer in Vermont! Adam Bentley went above and beyond to ensure we were taken care of! Best dealer in Vermont! More
by faz223
February 08, 2024
Naim was overly professional and I really appreciated that he went above and beyond. he was prompt and worked well with the auto body shop. that he went above and beyond. he was prompt and worked well with the auto body shop. More
by MJRJP
Employees Worked With
