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Handy Toyota
St. Albans, VT
3,408 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,408 reviews
April 25, 2024
My only concern is my service was to be an hour tops. It wasn’t finished for two and a half hours. Perhaps, they overbooked or a mechanic called in sick? The schedule for the day could calculate the leng It wasn’t finished for two and a half hours. Perhaps, they overbooked or a mechanic called in sick? The schedule for the day could calculate the length of time needed for each patron and not overbook. Other than the waiting, everything was fine. A coffee maker snd some magazines would help too. More
by sbeaumontsnyder
Verified Customer
Helpful April 25, 2024
Super service - the best. Always pleasant and on-time. The best dealership in Vermont. Great Always pleasant and on-time. The best dealership in Vermont. Great More
by ed_debor
Employees Worked With
April 25, 2024
Great experience from start to finish. Professional, helpful and courteous staff. I never felt pressured or rushed to make a decision. I would recommend. Handy Toyota to anyone who wants Professional, helpful and courteous staff. I never felt pressured or rushed to make a decision. I would recommend. Handy Toyota to anyone who wants a great experience purchasing a vehicle. More
by JEFFREYO.BLOUIN
April 24, 2024
My car was done when they bought it out from the garage and then had to wait 45 minutes for the bill and then had to wait 45 minutes for the bill More
by dchadtina
Employees Worked With
April 24, 2024
Wonderful! Ali Kamal took excellent care of me. I had never bought a new car before, and Ali walked me through all the steps. I never thought I would drive h Ali Kamal took excellent care of me. I had never bought a new car before, and Ali walked me through all the steps. I never thought I would drive home the same day I entered this dealership. More
by MJ Hebert
April 24, 2024
I was told I would be waiting for an hour and a half to two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the job (which was an inspection and tire rotation). I ended up going out and asking for the time left for my appointment and my paperwork was sitting on the counter and the gentleman working said “oh it has been here” I was disappointed with the lack of communication during this appointment. More
by sarahtucker1010
Employees Worked With
April 24, 2024
I was disappointed in my service at Handy Toyota. I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there wasn’t time to do that because it was tire changing season. Then I was charged $75 for no service. This was not good customer service. More
by bauman.peace.nicole
Employees Worked With
April 23, 2024
Service was great. Working with the parts dept was a challenge though. I wanted to take advantage of Toyota’s buy 3 tires/get 1 free promo. Working with the parts dept was a challenge though. I wanted to take advantage of Toyota’s buy 3 tires/get 1 free promo. More
by petrice1
Employees Worked With
April 23, 2024
They always do me right. I would highly recommend Handy Toyota for service and repairs. In addition they are always polite and considerate of my needs. I would highly recommend Handy Toyota for service and repairs. In addition they are always polite and considerate of my needs. More
by golden516
Employees Worked With
