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Handy Toyota

St. Albans, VT

4.7
4,166 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
Contact Dealership

701 Highgate Road

St. Albans, VT

05478

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Showing 4,166 reviews

November 04, 2024

I arrived in advance for my 12:30 appointment to install 4 new tires. I left at 4:00 PM… Do I need to explain further?… More

by Carl
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Handy Toyota responded

Thank you for your feedback, Carl. We understand that wait times could be frustrating and it is never our intention to have someone wait longer than expected. We appreciate your business and your time is very valuable to us. We apologize for the longer than expected wait time.

November 04, 2024

I called and made an appointment for Friday for my regular maintenance. I added on that I was having brake malfunctions and lights coming up on the dash. I came to my appointment. I waited two hours a More

by john@wdbrownell.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Handy Toyota responded

Thank you for your feedback, John. I can see how this situation would be frustrating. This will help us with our communication so things like this don't happen in the future. We do appreciate your business.

November 04, 2024

I just learned my inspection expired. No one mentioned it at the dealership when it was there two weeks ago! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Handy Toyota responded

Thank you for your review. We value your feedback and will use it to improve our service. We can see how that could be frustrating and would never be our intention to let you leave without addressing this. This feedback allows us to improve our process.

November 04, 2024

Exceptional customer service and quality work. They went the extra mile in assisting with getting my tires in the car after a seasonal swap. I was in and out within an hour and will definitely be More

by kaytaylor2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Handy Toyota responded

Thanks so much for your review! We appreciate you leaving us one!

November 04, 2024

Logan and Zach were great. I had several concerns about the vehicle I was interested in and they helped address every single one of them. A few months later, I'm quite happy w More

by zeamoonsoulwoodz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Handy Toyota responded

Thanks for your review! We greatly appreciate you taking the time to leave us one!

November 03, 2024

Working with Handy Toyota was great. Was able to test drive a couple of cars and Cody helped find the one perfect match for what we were looking for. More

by bernie.thibeault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

November 03, 2024

Have bought both of my trucks from them and always appreciate the lengths they go to make it happen. I did most of it in my lunch or after work and they stayed late to help. More

by stanislawkorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Phenix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remi !!!, Matthew McMahon, Ryan shae,
Nov 04, 2024 -

Handy Toyota responded

Thanks for the review! We appreciate you leaving us one!

November 02, 2024

Handy Downtown has always done a great job on my vehicle's and I never have to wait weeks for a appointment. More

by jmorrissette17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Handy Toyota responded

Thank you for your review! We really appreciate you taking the time to leave us one!

October 31, 2024

Samantha L. and Dennis G. (Finance) made purchasing my vehicle a quick and easy process! More

by vtsharlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave one!

October 30, 2024

My wife purchased her first new vehicle ever. Thank you Donovan for making it a truly enjoyable experience for her. We will be repeat customers for sure. I look forward to working with you on y n More

by vtgrizz454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan Lefevre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Handy Toyota responded

Thank you so much for your review! We really appreciate you taking the time to leave us one!

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