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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,762 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,762 reviews

April 23, 2023

It was OK your Price it way to high. not to many people can afford a price you give More

by Kencorvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
April 22, 2023

Easy appointment to make and perform. Service office member was very efficient, effective and friendly More

by mags1917
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
April 20, 2023

Outstanding Did a very wonderful and a pleasant services, is higher recommended.. Excellent, on time. More

by Onepockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estelle Percoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Onepockett responded

Is highly recommened

Helpful
April 20, 2023

They were very helpful and accommodating. They knew exactly the issue that was the problem we had with the truck. More

by rdebella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Hartford Toyota responded

Thank you! Hugo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Apr 22, 2023 -

rdebella responded

We will be taking our vehicle to the dealer from now on!!

Helpful
April 19, 2023

I am very disappointed with this service I have been doing my oil change here since 2007 and on March 28 2023 I brought my car in for oil change only to hear the oil pan was rotted and I could not get a More

by Slakorsah75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

Helpful
April 19, 2023

Omar did a fantastic job! He kept me updated on the status of my car as it was being built all the way until it reached him at the dealership. He also spent well over 2 hours More

by Tammygrillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Tammy, and we're happy to hear that Omar and our team met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

Helpful
April 16, 2023

The process was smooth and everyone who helped us including Omar were super sweet and polite More

by colga913
Recommend Dealer
Yes
Employees Worked With
Omar, sorry for the other two but they were nice
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Apr 16, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

Helpful
April 15, 2023

Muy buena atención al cliente. Jeanette García fue muy cordial y cortes. Estoy muy complacida con su servicio en español. More

by Dalymariessantiago34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jeanette! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

Helpful
April 13, 2023

Very thorough explanation of car issues. Provided customer with video and written descriptions of vehicle concerns including recall notice for the model year. Also quite helpful when offeri More

by Weavd111@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bo Myta, but you already knew that. Right?
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Apr 14, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

Helpful
April 10, 2023

Understanding and on time. I always go here for my services. I highly recommend this place More

by iluobeuduebor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

Helpful
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