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Helms Bros., Inc.

Bayside, NY

4.7
2,258 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,258 reviews

March 03, 2022

Alsome service, great people very educated. . very helpful, paperwork organized on time. Beautiful car 🚗 5 star!! More

by CLARISMNIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

March 01, 2022

We have been leasing cars from Helms Brothers for 20 years. They are always courteous, helpful and friendly. Kathleen and Jennifer always make us feel important and appreciated. Hopefully we'll be buyin More

by sspreco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Lang
Mar 01, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz and for years and years of loyalty! We appreciate it and look forward to working with you again in the future!

February 28, 2022

I was introduced to pre own 2017 I assumed the was in good condition but the problem was no back up camera and the car gave off gas films inside the car and while in my garage the gas films was so bad I More

by WILLAMSWILDBILL
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsey Yao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Service advisor
Mar 25, 2022 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

February 26, 2022

Not loyal to customers . Price gouging and no follow through . Terrible experience overall . Very unsatisfied. More

by LUCIANOCORT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Nekava
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

February 26, 2022

JP and Anthony were Stella They were caring patient understanding informative what more can a consumer ask for The both have great people skills, a sense of detail and know their products extremely w More

by MIMNYGOLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jean-Paul and Anthony
Mar 01, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

Mar 01, 2022 -

MIMNYGOLD responded

Definitely!!!

February 25, 2022

Mike was great. He ensure my goals were first priority. Looking forward to work with home again! More

by VISHNU.RAMLAGAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Great selection of cars, finance manager was great, however sales rep came off prejudice in my experience unfortunately. First time ever dealing with them, they asked for a $500 deposit to hold the car More

by THE4LLCNY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Audlyne Marcelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazzimine Rivere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kwong
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Yao
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Helms Bros., Inc. responded

We apologize that your experience at Helms Bros. was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-462-8258

February 24, 2022

Dealer is Excellent and sales person Jeffrey Stampler is outstanding and very friendly. Car was delivered within the week and service was very very outstanding. More

by YIMCHARLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stampler
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2022

Car was ordered and delivered 6 months later. The price was not horrific in light of the current market. More

by petfixer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2022

Well it’s a lot to say about this dealership everyone was so friendly even though they wasn’t my sales rep and they help me get the car of my dream my sales rep made me feel good because I was so nervous at More

by BSHANECQUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Leanard
Feb 21, 2022 -

Helms Bros., Inc. responded

Thank you so much for taking the time to rate and review Helms Bros. Mercedes-Benz! We appreciate it and look forward to working with you again in the future!

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