Herb Chambers Toyota of Auburn

Customer Service I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to I always enjoy the customer service every time I go . Alyssa is always friendly and helpful. Every one else I have had contact with is always great to deal with. A staff that management should be proud of. I have been a loyal customer for over 20 years with no complaints. Thanks Dan, Alyssa, Jeff and all. Denny More

pleasant experience I cannot believe I am saying that about a car dealership but its true.Cole was very knowledgeable and personable and made my time at the dealership rewarding. about a car dealership but its true.Cole was very knowledgeable and personable and made my time at the dealership rewarding. More

Service With A Smile! During these unsettling times, there aren't a whole lot of things to smile about. Your speed, efficiency and ease of operation are three exceptions. T During these unsettling times, there aren't a whole lot of things to smile about. Your speed, efficiency and ease of operation are three exceptions. Thank You and Stay Safe! More

The annoying rattling noise under the car have disappeared. However I will need time to confirm my satisfaction. So far so good. Expensive but with the couponhopping l made the right decision disappeared. However I will need time to confirm my satisfaction. So far so good. Expensive but with the couponhopping l made the right decision More

Always great service Arrived on a Saturday morning for an oil change and state inspection. I did not make an appointment and was advised the wait may be 2 hours. The serv Arrived on a Saturday morning for an oil change and state inspection. I did not make an appointment and was advised the wait may be 2 hours. The service area and waiting area were neat and clean with distancing set up for payment and hand sanitizer available for customers throughout. All the customers and employees had masks on. I was pleasantly surprised to have the service complete within an hour. Great service in all my interactions with this location. More

new car shopping very good experience my salesmen was Kennedy he was great I was satisfied wit the price of the car I drove here from marshfield Ma very good experience my salesmen was Kennedy he was great I was satisfied wit the price of the car I drove here from marshfield Ma More

They did a good job on my service (oil change and tire rotation) getting everything done smoothly (including checking on a recall notice that I had forgotten about). The waiting area was spacious and not rotation) getting everything done smoothly (including checking on a recall notice that I had forgotten about). The waiting area was spacious and not at all crowded so I wasn't worried about staying there during the service - they also had a few outdoor seats if desired. I've been going there for many years - for both service and sales - and have been very satisfied with their work. More

Very good job. They were able to mount and balance my tires, rotate them and align them and do an oil change in just over an hour. tires, rotate them and align them and do an oil change in just over an hour. More

Everything went ok. Arrived, waited a few minutes for the service agent as he was on the phone. They took the car in and finished earlier that expected. I was happy to see everyone working was wearing a ma service agent as he was on the phone. They took the car in and finished earlier that expected. I was happy to see everyone working was wearing a mask, but we were asked to go into the service agents office and we could not social distance in that tiny space. We could have answered his question from the doorway. I was not happy about that! We have another appointment this week and I will not be going into the small office . A mask is only one way to protect us from this virus. The only way this virus is going to be controlled is by everyone wearing masks, socially distancing (more than 6 feet apart), and washing your hands. I did not see any hand sanitizer near the door. Since we have to touch the door to push it open, I would have expected to have hand sanitizer available to me as your customer. Maybe I will see this the next time my car is serviced. More