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Honda Universe

Lakewood Township, NJ

4.8
1,685 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,685 reviews

October 15, 2022

I am very thankful for all the help they gave me at Honda. They explained everything very well and did the best to get me qualified for a good car. Thank you! More

by ANAFLORES0902
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Honda Universe responded

It's so nice to hear that our team was very helpful and you're pleased with everything. Thanks for sharing your great 5-star rating too!

October 07, 2022

Everything was very excellent handle a great professionalism when advising on a vehicle in particular Mr. Gustavo Avelino excellent person and advisor I am very grateful More

by CIROLO94
Recommend Dealer
Yes
Employees Worked With
Gustavo Avelino
Oct 07, 2022 -

Honda Universe responded

It's wonderful to know that Mr. Gustavo Avelino provided you with excellent customer service and you're grateful for everything. Thanks for sharing your kind feedback.

October 07, 2022

It was a very smooth process when purchasing and picking up my vehicle. I was very pleased with the personalized service I received from Honda Universe. More

by TOYOGT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Oct 07, 2022 -

Honda Universe responded

Thanks for telling us that your process was very smooth and you appreciated the personalized service you received. Thanks for choosing Honda Universe for your needs!

October 07, 2022

I leased 3 years ago and i came back again. Best experience ever thank you More

by CBURRIESCI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
October 07, 2022

Danny patel gave the best service for the third time. Took care on so paper work he made curtain every thing is in order More

by AMECHANIC1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Oct 07, 2022 -

Honda Universe responded

Thank you for sharing your kind remarks. It's great to know that Danny Patel provided you with the best service and he made sure your paperwork was in order as well. Thanks again!

October 06, 2022

Neil Goldstein gets my coveted award as SALESMAN OF THE YEAR CENTURY and OF ALL TIME! More

by DJPOTTERTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Honda Universe responded

Thanks for telling us that Neil Goldstein was so helpful with all of your needs. Thanks again!

October 06, 2022

I came in looking for a decent car, and was greeted with such care and I was sent to Sue Simone and she is the best person I've met when dealing with buying a car. Honda has found a new customer for life. More

by Sadoop2879
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Honda Universe responded

We're glad to hear that Sue Simone was very helpful with your team and you're pleased with everything. Thanks for saying that you now have a new customer for life.

October 06, 2022

Staff was friendly, service was great! This is my second purchase with Honda universe. I will recommend. More

by Dredogg245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Oct 07, 2022 -

Honda Universe responded

It's wonderful to hear that our team was friendly and they provided you with great service. Thanks for choosing Honda Universe for your second purchase!

October 03, 2022

Because I love the Honda product line, I continue to work with Honda Universe. I've used Yvette Rivera-Coates as my sales representative for every one of my transactions. She is pleasant to work with and alw More

by jdrogerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian D'Zio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Honda Universe responded

We're glad to hear that Yvette Rivera-Coates was so helpful and pleasant, and you received a smooth and rewarding deal. Congratulations on your new Passport Trailsport, and please let us know if was can do anything else to help with your needs.

September 29, 2022

SUE SIMONE was our sales person. She had GREAT personality and NO PRESSURE. Which was important to ME. She took the time she answer our questions and explain our options. Nick Salern More

by CCATAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Nico Demaglhaes
Sep 30, 2022 -

Honda Universe responded

Thank you very much for leaving this kind review. We are thrilled to call you our customer. We hope you return for future visits!

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